Cage Assistant Shift Manager

Initial Placement & Benefits

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position.

Paid Time Off

Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Deliver internal and external guest service.
• Staff, schedule, evaluate, train, develop and monitor subordinate personnel.
• Recommend wage increases, promotions, demotions, discipline and other employment actions for subordinate personnel.
• Understand department objectives, standards, guidelines and budget to achieve effective supervision of department; adjust daily schedule according to business levels.
• Maintain protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.
• Maintain procedures and proper controls are strictly enforced to protect assets.
• Monitor and evaluate overall company activities in relation to departmental operations to ensure integration of company needs with the services rendered through Credit and collections.
• Review compliance with relevant gaming regulations to ensure that the cage is operating within these parameters, as well as company policies and procedures.
• Secure payment from customers with delinquent Credit through written, verbal and personal contact in order to maximize ratio of collection to bad checks in a manner that maintains good customer relations.
• Work with customer relations issues that are beyond the authority of staff in order to resolve situations in an equitable manner.
• Monitor and evaluate the activities of Cage Cashiers to ensure achievement of financial, policy and regulatory objectives.

Requirements

• Must be at least 21 years of age.
• Demonstrated knowledge of cage and Credit operations.
• Demonstrated understanding of legal, banking and accounting issues.

Qualifications

• Completion of a high school diploma or equivalent.
• 2 years experience directly related to cashier/credit/collection operations or overall gaming operations, or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position.