Cafeteria Assistant Manager - IDEA Lake Houston (Immediate Opening)

About the role

The Cafeteria Assistant Manager assists the Cafeteria Manager in leading the CNP team at the campus level on our mission in becoming one of the healthiest school districts in the nation. They adhere to the food and nutrition standards set forth by the United States Department of Agriculture (USDA) and relevant state agencies. Daily and weekly, they place orders for food and supplies, monitor the quality of the food production in the kitchen and deliver on our promise that all students get a nutritious and appealing meal every day.

Responsibilities

• Maintain sales records, process payments, and perform data entry
• Provide customer service to parents and students
• Manage inventory and coordinate with the Cafeteria Manager to support College For All initiatives
• Ensure zero follow-up findings for the campus on internal audits of counting and claiming procedures by the last day of school
• Direct the team to execute the approved menu 100% every day
• Ensure every student participating in the meal program takes a reimbursable meal
• Ensure all methods of counting and claiming are compliant and accurate at time of service
• Enter all counts correctly into internal trackers and PrimeroEdge
• Meet 85% retention by June 30
• Recruit top-notch FSS and FSS Sub candidates from the area
• Hold weekly employee huddles covering operations and nutritional matters
• Review and submit employee timesheets every Tuesday for accurate biweekly pay
• Use the Staff Development Cycle to provide formal, timely, and appropriate feedback on individual work performance and growth opportunities
• Develop Cafeteria Assistant Manager with goal of preparing them for potential promotion to Cafeteria Manager
• Identify FSS with leadership potential as candidates for promotion
• Meet budgeted participation for breakfast and lunch by the last day of school
• Conduct Breakfast in the Class audits with a target compliance accuracy of 100%
• Report recipe/menu errors to the Cafeteria Manager immediately
• Use campus parent functions (e.g., report card night) to speak to parents about the advantages of participating in the meal program
• Identify students bringing lunch from home, speak to student(s), and identify the reason; report findings to Cafeteria Manager
• Meet the IDEA Healthy Kids Here standard by Nov 1 and maintain through the last day of school
• Promote more consumption of fresh fruits and vegetables through food preparation and display
• Rotate milk to ensure the freshest product is available to all students
• Decorate the serving line with signage that provides both color and nutritional information that will appeal to students
• Implement and maintain salad bar for College Prep students (where salad bars are approved)
• Meet an average "A" rating on internal operations audits with no relevant follow-up findings by June 30
• Follow the designated menu every day; do not serve items outside the advertised menu
• Follow established policies and procedures for a food service operation as per state guidelines
• Track changes in compliance and internal policies and implement as needed
• Correct issues identified as non-compliant and reach out to HQ CNP as needed for guidance in matters of finance, nutrition, and operations
• Complete food production records daily

Requirements

• High School Diploma or GED required
• 2+ years in food service, restaurant, or hospitality industry required
• Leadership experience preferred
• Valid Texas driver’s license required
• Valid Food Handler’s Card preferred (willing to obtain within the first 30 days)

Competencies

• Ability to motivate, delegate, and lead a team to accomplish goals
• Knowledge of methods, materials, equipment, and processes used in food production and management
• Strong understanding of safety and sanitation practices involved with food production
• Ability to understand and interpret data (charts, graphs, etc.)
• Ability to handle stress well to meet deadlines
• Effective organizational, communication, and interpersonal skills
• Computer literacy with understanding of Microsoft Office Suite (e.g., Excel)
• Ability to follow verbal and written direction and ask for clarification as needed
• Demonstrates problem solving, adaptability, and flexibility
• Good mathematical skills and basic finance understanding

Benefits

• Comprehensive benefits plan covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children
• Paid Family Leave: Up to 8 weeks of paid leave for the birth or adoption of a child, based on tenure and caregiver designation
• Tuition Reimbursement: Up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability
• Employer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost
• Dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses, and professional development
• IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable

Pay

Compensation for this role is set at an hourly rate ranging between $18.34 for 0 years of experience and $22.93. This role is also eligible for a performance bonus based on team performance and goal attainment.