Cafe Team Member - Cedar Mills
About the role
Grand Central Bakery ignited a bread revolution in 1989 by introducing rustic artisan loaves to Northwest tables. Values are at the heart of our company and sustainability touches everything we do - from where we buy ingredients to how we care for our employees and invest in our communities. A Certified B Corporation, Grand Central Bakery is part of a global movement of organizations using business as a force for good. Come join our team! The Café Team Member’s role is an integral part of the efficient, enthusiastic team that makes Grand Central Bakery’s vibrant cafes such wonderful spaces to be in. The Café Team Member is passionate about supporting a welcoming café environment and serving delicious products to a community of loyal customers. They deliver outstanding customer service, following the 3 Steps to Great Service at all times, and can work any shift or station for which they are trained. The Café Team Member uses company systems proficiently, handles cash accurately, and contributes to a positive, inclusive, and collaborative atmosphere in support of Grand Central Bakery’s mission, vision, and values.
Responsibilities
- Delivers outstanding customer service - follows the 3 Steps to Great Service at all times.
- Regularly shares knowledge about product sourcing with customers and team members – demonstrating enthusiasm for Grand Central Bakery’s (GCB) mission, vision, and values.
- Goes the extra mile by delivering food to customers, engaging about products and specials, and anticipating customer needs.
- Demonstrates the ability to stay calm and maintain composure during busy or uncertain situations.
- The Cafe Team Member consistently works at all stations and shifts for which they are trained and assigned.