Café Supervisor H-1 (Hiring more than one)

Agency: Christopher Newport University - Main Campus
Location: Newport News, Virginia
FLSA Status: Exempt

About the Role

The Assistant Director of Human Resources Operations plays a key leadership role in overseeing and enhancing HR operational functions, ensuring efficiency, compliance, and exceptional service delivery to faculty, staff, and university stakeholders.

Responsibilities

• Lead and manage day-to-day HR operations, including employee records, transactions, and HRIS management.
• Oversee compliance with federal, state, and university policies, ensuring accurate and timely reporting.
• Develop, implement, and maintain HR processes, procedures, and best practices to improve operational efficiency.
• Collaborate with HR leadership to support strategic initiatives, workforce planning, and organizational development.
• Serve as a subject matter expert on HR policies, benefits, and employee relations, providing guidance to staff and leadership.
• Manage HR service delivery, including responding to inquiries, resolving issues, and ensuring a high level of customer service.
• Coordinate with payroll, benefits, and other HR teams to ensure seamless integration of HR services.
• Analyze HR data and metrics to identify trends, recommend improvements, and support data-driven decision-making.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 5 years of progressive HR experience, with at least 2 years in a leadership or supervisory role.
• Strong knowledge of HR laws, regulations, and best practices, including FLSA, FMLA, ADA, and EEO.
• Experience with HRIS systems and proficiency in Microsoft Office Suite.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to handle confidential information with discretion and integrity.
• Demonstrated ability to lead teams, manage projects, and drive process improvements.

Pay

Hiring range: $105,933 to $135,000 (AP 8 classification).