Cafe Matcha FT Barback

About Cafe Matcha Alfred

Cafe Matcha Alfred first opened in 2013 on Melrose Place with a singular vision: to become the neighborhood coffee shop of LA. Fueled by consistent innovation, everyday excellence, and creative partnerships, Alfred delivers a whole experience – all part of our ongoing mission to invite everyone into our world and give them every reason to stay. With more than 20 locations across Los Angeles and beyond, Alfred continues to set the bar for coffee culture worldwide.

Job Title

JOB TITLE: Full-time Barback

Location

LOCATION: Cafe Matcha Studio City

Reports To

REPORTS TO: Cafe Manager

FLSA Status

FLSA STATUS: Non-exempt

Wage

WAGE: $18.67/hr + tips ($22.50 - $26.50/hr approximately)

Responsibilities

• Create a warm, welcoming, and high-energy environment that makes every guest feel valued from the moment they arrive.
• Deliver exceptional guest experiences and resolve customer concerns with confidence and care.
• Foster a collaborative, inclusive, and high-performing team environment.
• Share and promote knowledge of matcha, tea preparation, and Cafe Matcha products.
• Oversee daily cafe operations to ensure quality, consistency, cleanliness, and efficiency.
• Prepare food service according to Cafe Matcha standards.
• Maintain a clean, organized, stocked, and guest-ready environment throughout each shift.
• Support inventory management, product receiving, and replenishment.
• Manage cash handling, opening and closing procedures, and daily operational checklists.
• Ensure food safety, sanitation, and health standards are consistently maintained.
• Utilize communication tools including Slack, email, and daily shift logs to support operational alignment.
• Follow all company procedures related to food safety, sanitation, hygiene, and cafe organization.
• Report safety hazards, incidents, or operational concerns to the Management.

Qualifications

• 1-3 years of leadership experience in cafe, restaurant, or hospitality setting.
• Passion for hospitality and creating positive customer experiences in a fast-paced, customer-facing environment.
• Strong communication, interpersonal, and relationship-building skills.
• Ability to thrive in a collaborative team setting while working efficiently under pressure.
• Interest in matcha, tea, and specialty beverage culture.
• Flexibility to attend quarterly team meetings, trainings, or company events that may occasionally take place outside of regular scheduled shifts.
• Maintain reliable attendance and consistent availability, including a minimum commitment of three shifts per week.
• Demonstrate the hand dexterity and coordination needed to safely and efficiently operate espresso machines, steamers, grinders, and other café equipment while preparing beverages to company standards.