Cafe Equipment Technician | Phoenix, AZ

About the Role

As a Cafe Equipment Technician at Vixxo, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory that includes Phoenix, AZ, and the surrounding areas. Compensation ranges from $23 to $30 per hour, depending on experience.

Who Will Love This Job

• A creative problem solver: you are energized by roadblocks and have a knack for troubleshooting issues in stride and solving them calmly, coolly, and collectedly.
• A clear communicator: you are customer-focused and can explain technical concepts clearly and effectively to non-technical individuals.
• A constant learner: you are not afraid to ask questions and constantly strive to refine your technical expertise.

Responsibilities

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
• Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules.
• Meet Service Level Agreement (SLA) requirements set by customers, including conducting thorough inspections, performing timely, correctly executed equipment maintenance, and completing descriptive, accurate paperwork.

Qualifications

• At least one year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water.
• At least one year of experience in a customer-facing or customer-service role.
• Must like coffee: Tasting is the final step in all repairs.
• Smartphone proficient in inventory, managing, scheduling, and other tasks.
• Must possess a valid driver’s license with a clean driving record.
• Must be able to lift 50 lbs. without assistance.

Benefits

• Competitive base pay based on experience and certifications; quarterly bonuses based on performance.
• PTO, Floating Holidays, and six paid company holidays.
• Benefits-eligible in first 60 days: Medical, Dental, and Vision Insurance.
• Employer-paid short-term and long-term disability insurance and life insurance.
• 401K Match.
• Professional and career development opportunities.

Successful applicants come from a variety of backgrounds, including HVAC Technicians, Maintenance Technicians, Field Service Technicians, Electricians, Plumbers, Service Technicians, ATM Technicians, Beverage Technicians, Pest Control Technicians, Photo Kiosk Repair, Coffee Retail, Barista, and Mechanical Repair. Vixxo is a Military Friendly and Equal Opportunity Employer.