Café Ambassador- Westfield Topanga

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove "After you apply" etc? That's application instructions; remove. Also remove EEO statements, accommodation contact, etc. Also remove "Capital One does not provide..." etc. Keep substantive content: description of role, responsibilities, why join us, perks/benefits, essential functions, basic qualifications, preferred qualifications, pay info (salary range). Also schedule info: flexible schedule, nights, weekends, holidays, etc. Also maybe "Why Join Us?" could be a section like "About the role" or "Why Join Us?" but we need to use headings from list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can map content accordingly. We need to decide which sections to include: - About the role: could include introductory description: "The Role ..." maybe that is about role. Use

About the role

then paragraphs. - Responsibilities: list of duties: "What You’ll Actually Do" bullet points. Use

• . - Requirements: maybe Basic Qualifications? Could be Requirements. Use

  Requirements

  then list. - Qualifications: maybe Preferred Qualifications? Could be Qualifications. Use

  Qualifications

  then list. - Skills: maybe include specific skills like G-Suite, communication, etc. Could be part of Qualifications but we can separate. - Benefits: list of perks/benefits: Day 1 coverage medical etc, PTO, Education Assistance, Matching 401k, Paid Parental Leave, Mental health support, Backup child/elder care, Threads line, Custom beverage, etc. Use
  • . - Pay: salary range info: Canoga Park, CA: $52,624 - $57,408 etc. Also note that salaries for part-time prorated. Use

    . - Schedule: flexible schedule, nights, weekends, holidays, ability to adapt, etc. Use

    or

    . We must not include sections with filler like "commensurate with experience". We have actual content. We must not repeat job title as heading. So no

    Café Ambassador

    . We must not include Job ID/requisition numbers. We must remove boilerplate: EEO, accommodation, legal, etc. Also remove "After you apply" etc. Also remove "Capital One offers a comprehensive..." maybe that's benefits but we already have benefits; but that sentence is generic; we can keep if it adds info? It says "Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website." That's somewhat generic; maybe we can keep as part of Benefits but it's vague. Might be okay but we already have specific benefits. Could keep as a paragraph. Also remove "Eligibility varies based on full or part-time status..." that's benefits detail but maybe we can keep as part of Benefits? It's about eligibility; could be included. Also remove "This role is expected to accept applications for a minimum of 5 business days. No agencies please." That's application instruction; remove. Also remove "Capital One is an equal opportunity employer..." etc. Remove. Also remove "Capital One promotes a drug-free workplace." Remove. Also remove "Capital One will consider for employment qualified applicants with a criminal history..." Remove. Also remove accommodation contact lines. Also remove "If you have visited our website..." etc. Also remove "For technical support or questions about Capital One's recruiting process..." etc. Also remove "Capital One does not provide, endorse nor guarantee..." etc. Also remove "Capital One Financial is made up of several different entities..." etc. Now we need to preserve all substantive info: The role description, responsibilities, why join us, perks, essential functions, basic qualifications, preferred qualifications, pay, schedule. We need to ensure we don't lose any substantive info like "Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region." etc. Also "Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change." etc. Also "Lifting up to 25 pounds and moving/standing for extended periods of time" etc. Also "Regular and consistent attendance". Also "Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift." Now we need to format. We'll produce something like:

    About the role

    ...

    Responsibilities

    • ...
    ...

    Requirements

    • High School Diploma, GED, or Equivalent Certification
    • At least 1 year of Retail, Sales, or Customer Service experience

    Qualifications

    • Associate’s degree
    • 2+ years of banking experience
    • 2+ years of Retail or Customer-facing experience
    • Proficient in G-Suite
    • Strong written and oral communication skills
    Maybe also include Skills section? Could combine with Qualifications. But we have Skills heading; we could list skills like G-Suite, communication, problem-solving, etc. However we already have those in Qualifications. To avoid duplication, we could either omit Skills or keep it with distinct content. The instruction: Prefer a few substantive sections over many thin ones. So maybe we skip Skills and include those in Qualifications. But we need to follow headings list only if we have content. We can omit Skills if we think it's redundant. Benefits: list perks. Pay: salary range. Schedule: flexible schedule etc. We also need to include "Why Join Us?" maybe as part of About the role or separate? Could be part of About the role. But we have heading About the role; we can include why join us there. Essential Functions: maybe part of Responsibilities or Requirements? Could be under Responsibilities. But we have separate Essential Functions list; we could include under Responsibilities as additional bullets. We must preserve all substantive info; we can incorporate Essential Functions bullets under Responsibilities or a separate section like Responsibilities (makes sense). We'll add them. Now let's extract the substantive content. From posting: The Role (intro): "Do you find your purpose in empowering others? As a Café Ambassador, you are the face of Capital One’s mission to change banking for good. We’ve broken the mold of traditional banking—you won’t be found behind a teller line or a glass window. Instead, you’ll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you’ll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you’re building one by bringing Capital One’s mission to life within a vibrant, modern community hub." What You’ll Actually Do (responsibilities): - Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. (Note: You are a banking guide, not a barista—you won’t be serving coffee!) - Serve as a Brand Advocate: You’ll share the value of Capital One’s products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. - Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. - Facilitate Purposeful Impact: Host and support local events that promote financial health. You’ll act as a brand steward, working within the framework of Capital One’s established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. - Advocate & Problem-Solve: You’ll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers—we’ll ensure you’re supported with the tools, resources, and experience to ensure you’re up for the challenge! - Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You’ll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. - Stay Agile & Engaged: This isn’t a traditional "behind-the-desk" banking role. You’ll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? (benefits/culture): "This isn't just a job—it’s work with a mission. Because we’ve removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day." The Perks (benefits list): - Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance - Paid Time Off - Education Assistance - Matching 401(k) contribution up to 7.5% - Paid Parental Leave - Mental Health support - Back-up Child or Elder Care - Fit check? Covered. We’ll hook you up with our signature Threads line—our treat - Custom beverage while working - And much more! Essential Functions (Included, But Not Limited To): - Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. - Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. - While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. - Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. - Lifting up to 25 pounds and moving/standing for extended periods of time - Regular and consistent attendance Basic Qualifications: - High School Diploma, GED, or Equivalent Certification - At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications: - Associate’s degree - 2+ years of banking experience - 2+ years of Retail or Customer-facing experience - Proficient in G-Suite - Strong written and oral communication skills Pay: - The minimum and maximum full-time annual salaries for this role are listed below, by location. - Canoga Park, CA: $52,624 - $57,408 for Cafe Ambassador - Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. - Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Schedule: Already covered in Essential Functions bullet about flexible schedule, nights, weekends, holidays, ability to adapt. Could also include "Stay Agile & Engaged" but that's more about being active. We could make a Schedule