Caesars Rewards Representative

Responsibilities

• Solicit and identify new premium slot customers on the casino floor for the Caesars Rewards Program.
• Issue point vouchers and complimentary items based on customer account information.
• Acknowledge, greet, and engage customers in a friendly and professional manner.
• Create and issue Caesars Rewards cards while promoting program benefits and related promotions.
• Maintain database integrity by following high standards of data entry.
• Ensure protection of customer rewards, personal information, and credit lines.
• Promote Caesars properties by interacting with guests in an enthusiastic, helpful, and friendly manner.
• Maintain attendance guidelines and adhere to regulatory, departmental, and company policies.

Qualifications

• Previous commission, telemarketing, or retail sales experience preferred.
• Previous customer service experience with proven ability to provide courteous, friendly, and efficient service.
• Excellent interpersonal and communication skills.
• Basic computer experience required.
• Outgoing personality with the ability to generate business by signing up qualified players.
• Ability to work any day of the week and any shift.
• Must be at least 21 years of age and able to obtain a Gaming Sheriff’s Card / Gaming License.
• Must be able to read, write, speak, and understand English.
• Must be able to work well with others and function as part of a team.
• Must present a well‑groomed, professional appearance.