Cable Installation Technician

Duties & Responsibilities

• Complete all installations according to company and industry standards.
• Accurately complete daily reports and paperwork.
• Acquire and return equipment as directed.
• Maintain tools and vehicles; report any maintenance issues.
• Communicate with Dispatch on arrivals, departures, and any delays.
• Maintain a clean and organized work vehicle and immediately report maintenance issues to the Fleet Manager, if operating a company vehicle.
• Job requires local travel 100% of the time.

Requirements

• Competencies:
  • Technical Proficiency: Strong understanding of cable systems, installation techniques, troubleshooting methods, and maintenance procedures.
  • Problem-Solving Skills: Ability to identify and resolve technical issues efficiently, using critical thinking and analytical skills.
  • Customer Focus: Dedication to providing excellent customer service, addressing customer needs, and ensuring satisfaction.
  • Communication Skills: Clear and effective communication with customers, team members, and supervisors, both verbally and in writing.
  • Attention to Detail: Thoroughness and precision in performing installations, conducting tests, and maintaining records.
  • Adaptability: Flexibility to work in various environments and adapt to changing priorities or challenges.
  • Safety Consciousness: Commitment to following safety protocols and regulations to prevent accidents and ensure a safe working environment.
  • Teamwork: Ability to collaborate with colleagues, share knowledge, and contribute to the overall success of the team.
  • Continuous Learning: Eagerness to stay updated on industry advancements, new technologies, and best practices through ongoing training and self-education.
• Skills:
  • Install residential/commercial video, HSI, CDV, HSD installation knowledge (training provided).
  • Strong customer service, time management and communications abilities.
  • Fluency in English (speaking and understanding).
  • Read and interpret operating instructions and procedures.
  • Basic math, computer, and troubleshooting skills (Navigating and adjusting operating systems).
  • Ability to identify and troubleshoot CATV technical difficulties.
  • Manage time effectively, efficiently, and work independently.
• Education / Qualifications:
  • High School or GED preferred.
  • Be at least 21 years old.
  • Hold a valid driver’s license.
  • Have a minimum of three (3) years of driving history. Maintain an acceptable Motor Vehicle Record (MVR) with no major violations is required. Note: Insurance carriers may review up to seven (7) years of driving history to determine eligibility.
  • Note: All applicants must pass a comprehensive criminal background check. Felony convictions will result in disqualification. Misdemeanors will be evaluated individually; however, offenses involving theft, assault, battery, or drug distribution within the past seven (7) years will result in disqualification.

Compensation

• Paid hourly, with a potential production bonus based on work completed, experience, certifications, quality of work, punctuality, professionalism, and adherence to company standards.
• Benefits offered include Health, Dental, Vision, Long Term and Short-Term Disability Policies, Life Insurance (Company paid and optional voluntary), Aflac plans, and a 401(k) with a company match.

Physical Requirements

• Lift up to 100 lbs.
• Climb ladders (up to 28 ft.) and work at heights.
• Use hand tools.
• Frequent stooping, bending and twisting required.
• Work indoors, outdoors, in confined spaces, and while exposed to varied weather.
• Drive during all weather conditions, daytime and nighttime.