Cabinkeeper for Postcard Cabins in Wimberley, Texas

About the Role

Cleans and prepares cabins and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

Responsibilities

• Thoroughly cleans assigned cabins (and cabin patios), including wiping and cleaning windows, doors, walls, closets, floors, bathrooms, appliances, and fixtures.
• Cleans public areas and hallways, often using ladders or stools to clean hard-to-reach areas, to maintain a clean, presentable, and attractive facility.
• Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s), and walls to ensure clean and sanitary guest and public restrooms.
• Replaces linen, toiletries, and collateral in each cabin.
• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Vacuums all carpeted areas.
• Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and maintenance deficiencies in writing to direct supervisor for prompt repair/resolution.
• Maintains a friendly, cheerful, and courteous demeanor at all times.
• Performs other duties as assigned, requested, or deemed necessary by management.

Requirements

• High School diploma, secondary qualification, or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham, or cleaning standards.
• Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
• Vision ability to see minute debris and dirt in poorly lit areas and to read written instructions and computer print-outs.
• Upper body strength to lift up to 50 lbs. continually throughout an 8-hour shift.
• Finger, hand, and upper body dexterity to push, pull, and move levers, equipment, and furniture throughout an 8-hour shift.
• Able to work with arms raised above head throughout an 8-hour shift.
• Able to maneuver a fully loaded maid cart, weighing up to 50 lbs., through hallways and into/out of closets during the entire workday.

Skills

• Passionate about people and service.
• Strong communication skills for interacting with guests and employees.
• Reading and writing abilities for completing paperwork, logging issues, complaints, requests, and information updates.
• Problem-solving, reasoning, motivating, and training abilities.
• Ability to work a flexible schedule including nights, weekends, and/or holidays.

Material/Equipment Used

• Basic residential cleaning equipment such as vacuums, floor buffers, and carpet cleaning equipment.
• Cleaning cart.
• Ladder/stepping stool.
• Commercial washers, dryers, and pressers.

Work Environment

• Exposure to hazardous chemicals on a continual basis.
• Prolonged strenuous physical activity in an indoor climate-controlled environment.
• Excessive heat and humidity in laundry.

Benefits

• Salary Range: $16 per hour.
• Team-driven and values-based culture.
• Medical, dental, and vision coverage.
• Vacation & holiday pay.
• Same-day pay available.
• Employee Assistance Program.
• Career growth opportunities and manager training program.
• Reduced room rates throughout the portfolio.
• Third-party perks (movie tickets, attractions, etc.).
• 401(k) plan.
• Flexible spending account.
• Life insurance.
• Parental leave.
• Referral program.