Cabinet Installer/Service Technician

About the role

A Cabinet Installer/Service Technician will perform various repairs for cabinets under warranty. Knowledge of cabinets including installation will be vital in this position’s success as well as, a strong commitment to customer service. A strong belief in the mission and goals of the company are necessary to this position.

Requirements

- Strong knowledge of building materials and tools - Possess a strong work ethic and the ability to work under time constraints - Possess strong math skills - Ability to follow directions both written and verbal - Ability to analyze and solve problems - Valid drivers license, able to pass qualification to operate Carter pickup truck and van (no special license required for either) - Pass all Carter Lumber employment requirements - Ability to lift 50 lbs - Ability to climb a ladder to heights up to 32’ - Good verbal and written communication skills

Responsibilities

• Repairs
  • Analyzes jobsite prior to beginning a job to ensure that quality repairs can be done.
  • Repairs assigned warranty products using the appropriate tools.
  • Counsults with management to determine the most efficient method of completing the job.
  • Conducts cabinets performance tests.
  • Create and supports a safe work environment on the job site to protect the interest of the company at all times.
• Customer Service
  • Ensures that customers are treated with the utmost respect and given the highest quality of workmanship.
  • This is accomplished through timely completion of the job, attention to detail, following the company’s code of conduct and the ability to react to problems and complaints in a patient and understanding manner.
• Knowledge & Training
  • Responsible for acquiring the training needed to repair the product safely and efficiently.
  • Responsible for becoming certified in the product/area that is being repaired to ensure that we are providing the best service to our customers.

Benefits (full-time employees)

- Health, Dental, Vision (Single and Family Plans) available after 30 days of employment - Short and Long-Term Disability - Company-paid life insurance and AD&D - Optional supplemental life insurance - Company-match 401(k) - Vacation time and paid holidays - Vendor incentives - Room for growth; we promote from within! - Military encouraged to apply!