Cabin Service Supervisor

Job Summary

The Cabin Cleaning Supervisor is responsible for overseeing and coordinating aircraft cabin cleaning operations, ensuring compliance with airline and regulatory standards.

Responsibilities

• Supervise cabin cleaning teams to ensure high standards of cleanliness and compliance with airline requirements.
• Cookinate and assign tasks to cleaning staff, ensuring timely completion of duties.
• Ensure compliance with health, safety, and security regulations, including the use of personal protective equipment (PPE).
• Train new and existing staff on proper cleaning procedures, equipment use, and airline-specific requirements.
• Conduct shift briefings to ensure staff is organized and informed.
• Address and resolve any operational issues, including delays, staffing shortages, or quality concerns.
• Maintain accurate records of cleaning schedules, staff attendance, and incident reports.
• Complete assigned tasks in a timely manner while complying with company's expectations, rules, and procedures.
• Lavatories (clean, stock, empty trash, wash sink, hardware, and backsplash)
• Galleys (clean, mop, stock, empty trash)
• Seats (brushing seat, armchair positioning, pocket cleaning, storage literature in pocket)
• Blankets, Pillows, Tray table cleaning
• Assuring the proper handling of hazardous materials, the correct use of uniform, safety vest, earplugs, and safety behavior actions inside and outside the aircraft.

Qualifications And Skills

• Previous experience in aircraft cabin cleaning or a supervisory role within the aviation or hospitality industry.
• Strong leadership and team management skills.
• Knowledge of airline and aviation industry cleaning standards and regulations.
• Ability to work under pressure and in a fast-paced environment.
• Excellent communication and problem-solving skills.
• Flexibility to work in shifts, including nights, weekends, and holidays.

What You Need To Know

• Must pass background checks and airport security clearance requirements.
• Must have schedule flexibility for the weekend, holiday, and night shifts.
• Must be able to lift up to 70 pounds in confined spaces.
• Must be able to stand, lift, bend, push, and pull for extended periods of time.
• Must be willing to work outside in all types of weather and elevated noise levels within the airport environment.
• Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed during irregular operations.

Physical Demands

• This position requires the incumbent to be able to speak and be understood, hear, and comprehend the English language, stand for long periods of time, be able to lift approximately 70 pounds, be able to relocate in the event of an emergency, and have a neat and professional appearance.