Cabin Safety Program Manager

Salary Range: $111,750.00-$201,375.00. Compensation for the role will depend on a number of factors, including a candidate's qualifications, education, skills, and experience as well as market demands.

Benefits

• Vacation and sick leave
• 401k match
• Healthcare coverage
• Broad range of additional benefits

About FlightSafety International

FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world’s largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.

Purpose of Position

The Cabin Safety Program Manager is responsible for the operation of the assigned Cabin Training program(s) within the Learning Center.

Responsibilities

• Ensure that training materials are prepared, maintained and used in accordance with all regulatory requirements by periodically comparing said requirements with day-to-day activities and any audit inspection results at the Center.
• Coordinate with the Corporate PM, Automated Flight Deck Training, and appropriate FlightSafety International personnel all matters concerning the approval of Flight Training Devices (FTD) and appropriate training curriculum material, as requested.
• Monitor ground and training device activities to ensure technical and procedural accuracy.
• Identify and ensure compliance with specific Customer training requirements.
• Coordinate and ensure appropriate standards are met for all outside vendor programs utilized in Cabin Attendant Training Programs (CATPs).
• Maintain Instructor qualifications in accordance with the NOTE on the last page of this job description.
• Responsible for monitoring and ensuring training compliance with FlightSafety International's Professional Instructor Handbook.
• Act as Instructor, as needed (see appropriate Job Descriptions for required qualifications).
• Provide information and resources to individual instructors in support of the conduct of Customer training.
• Interact with Director of Training (DOT)/Director of Maintenance Training (DOMT) / Center Manager (CM), Customer Support, and Instructors for scheduling and simulator status.
• Evaluate, in conjunction with the Director of Standards (DOS), all New Hire Pilot Instructors at the completion of their initial training and qualification phases and certify them as ready to teach the subjects/courses which they are scheduled to instruct.
• Generate instructor schedules and communicate any schedule changes to instructors, clients, and customer support in a timely manner, as needed.
• In conjunction with the DOT or DOMT, ensure all Cabin Safety Instructors are fully trained and qualified.
• Establish and maintain Expanded Instructor Action Guides.
• Update and modify Lesson Plans, syllabi, and teaching aids, as necessary.
• Interview prospective teammates, evaluate and recommend employment.
• Provide project direction(s), set priorities, and monitor staff achievement.
• Manage department staffing levels with approval from the Center's DOT/DOMT.
• Analyze status of all current projections/plans and keep DOT/DOMT informed of any problems or concerns.
• Direct and/or facilitate departmental staff meetings.
• Complete Performance Appraisal documents (6 month, annual, promotion) and conduct Performance Appraisal conferences with Teammates.
• Coordinate departmental personnel matters with Teammate Resources.
• Travel, as required.
• At the Customer's request, conduct on-site Commercial and Corporate training programs.
• Conduct photo shoots for both commercial and corporate aircraft for classroom training, on an as-needed basis.
• Develop, write, and update Commercial and Corporate Cabin Attendant Training Brochures; liaison with FlightSafety's marketing department, as needed.

Requirements

• Associate degree (A.A.) from a two-year College or technical school preferred, or three (3) years related experience and/or training; or equivalent combination of education and experience; equivalency years experience substitution must be in a related field.
• Five (5) years of related experience (Corporate Flight Attendant, preferred).
• Three (3) to six (6) months of management experience.
• Experience in FAR Part 91 and/or 135, preferred.
• Minimum of six (6) months’ experience in a teaching/training environment, especially where the material is designed for adult (over 18 years old) participants, preferred.
• First Aid, CPR certification preferred.

Skills

• Basic Office Equipment: PC/Copier
• Basic Office Software: Access, MS Word, Outlook
• Devices: iOS devices
• Accountability: Shows up to work as scheduled, and follows instructions, policies, and procedures. Meets productivity standards, deadlines, and work schedules. Accepts full responsibility for quality of work, both independent and team projects.
• Communication: Conveys ideas and facts verbally and in writing by presenting information clearly, concisely, politely, and professionally to all appropriate parties while listening carefully to ensure information is understood.
• Approachability: Earns others' trust and respect through consistent honesty and professionalism in all interactions. Does the right thing, even when it is difficult or not recognized. Does not yield to pressure to show bias or manipulate others.
• Organizational Awareness: Knows the organization's mission and how its social, political, and technological systems work and operates effectively within them. Understands how programs, policies, procedures, rules, and regulations drive and impact the work and objectives of the organization.
• Teamwork: Cooperates and collaborates with all teammates to achieve common goals by sharing information or expertise, working together to solve problems in a positive manner while valuing the contributions of others.
• Coaching and Development: Enables teammates to grow and succeed through feedback, instruction, and encouragement by highlighting performance strengths and weaknesses by giving factual, specific, nonjudgmental feedback.
• Conflict Management: Successfully mediates conflict between individuals and groups; can settle disputes objectively and promote calm and constructive dialogue.
• Decision Making: Makes timely, well-informed decisions that take into account the facts, goals, and constraints by gathering data and others' input which balances the short- and long-term goals and needs of the organization.
• Diversity Oriented: Supports the company's diversity goals by fostering an inclusive workplace where people of all cultures, classes, gender, races, ethnic backgrounds, ages, lifestyles, and religions are valued.
• Leadership: Inspires and motivates others to follow by setting clear, meaningful, challenging, and attainable goals and expectations; creating a climate in which teammates want to do their best.
• Management Skills: Demonstrates an understanding of planning, organizing, staffing, directing, and controlling projects and/or costs and resources to achieve desired outcomes.
• Results Oriented: Focuses on results and desired outcomes and how best to achieve them by ensuring that they and others stay focused on the objective and perform in accordance with clear expectations.
• Team Building: Builds constructive working relationships by clarifying roles and responsibilities of each team member, sets guidelines for goals and objectives, and provides necessary resources to help support the team's accomplishments.

Physical Demands and Work Environment

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee may be required to stand; walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.

• Must possess physical range of body motion to perform the following: reach and manipulate numerous controls within the Simulator device from the Instructor's chair, enter and exit from the Simulator device via the provided ramp, move between the Instructor station, screen, and podium while instructing in the classroom, exit from a malfunctioned Simulator while the device is in a severely pitched attitude.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must regularly lift and/or move up to 40 pounds daily and occasionally lift and/or move up to 80 pounds.
• The employee frequently works near moving mechanical parts.
• The employee occasionally works in high, precarious places and in outside weather conditions and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, risk of electrical shock, risk of radiation, and vibration.
• While performing the duties of the job, the employee must be able to swim 200 yards in a chlorinated or saltwater environment. The employee must also be able to tread water and provide water rescue training in an instruction environment.
• The noise level in the work environment is usually moderate.