Cabana Service Ambassador
SeaWorld · Orlando, FL · 1 mo ago
On-siteOTHRFull-time
What you get to do
- Greet guests and provide park information to our visitors
- Perform guest check-in/check-out functions
- Provide informational tours for small groups of up to 12 guests
- Maintaining Private Cabanas in both service and cleanliness
- Assist with VIP coordination/special events
- Quickly resolve guest challenges by providing exceptional guest service
- Distribute available lockers to our guests, while maintaining cleanliness of locker facilities
- Maintain cleanliness of all park areas including trash removal and sweeping
- Conduct guest surveys
- Maintain a safe work environment
- Perform other duties as assigned
What it takes to succeed
- Previous experience in a customer service role
- A working knowledge of all Microsoft Office applications
- Excellent English language written and verbal communication skills
- Excellent guest service skills
- Excellent cash handling skills
- Able to stand for long periods of time
- Able to walk in sand
- Able to lift 40 pounds
- Able to push/pull 50 pounds
- Able to work indoors/outdoors in all weather conditions and temperature extremes
- Available to work 3 full days per week, including at least 1 weekend full day
- Possession of a valid state driver's license preferred
- Bilingual preferred (Portuguese a plus)
The perks of the position
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Scholarship opportunities
- Exclusive employee events and giveaways