Cabana Server

About the Role

At Great Wolf, the Cabana Server is responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly, and efficient manner with our guests.

Join Our Pack

• Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels.
• Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives.
• Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training.
• Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund.
• Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Responsibilities

• Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions.
• Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests.
• Keeps kitchen staff informed by noting timing of meal progression.
• Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested.
• Responds to additional patron requirements by inquiring of needs; observing dining process.
• Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
• Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons.
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.

Qualifications

• Some High School education or equivalent.
• Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling.
• Must be flexible regarding scheduling based on business demands including nights, weekends, and Holidays as needed.
• Successful completion of criminal background check and drug screen.

Desired Traits

• Previous server experience.
• Prior experience with Point-of-Sale (POS) technology.
• Proven teamwork.
• Projects professional image that inspires trust and confidence.
• Enthusiastic and positive energy.

Physical Requirements

• Able to lift up to 15 lbs.
• Able to bend, stretch, and twist.
• Able to stand for long periods of time.

Pay

$9.75/hr

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.