C4PS-2510 MCTIMS Systems Integrator (Team Lead) - OCT 2026

Position Title: MCTIMS System Integrator (Team Lead) Location: Jacksonville, NC Position Type: Full-time Salary Range: Salary determined by experience and technical evaluation Security Clearance Requirement: Position requires an active security clearance Certification Requirements: CompTIA Security+ Years of Experience: 8+ Roles and Responsibilities: The MCTIMS Systems Integrator will provide functional leadership and coordination for personnel supporting MCTIMS operations, ensuring effective user support, timely resolution of issues, and adherence to established procedures and performance standards. Demonstrate strong leadership abilities, expert-level MCTIMS proficiency, and the ability to effectively coordinate team activities, establish priorities, and maintain operational accountability. Will work cross-functionally with several departments and those who are performing work at the Government Customers' sites. Position will be required to travel at the Government Customer's request. Travel is expected up to 25%. Provide day-to-day functional leadership, guidance, and coordination for personnel supporting MCTIMS operationsServe as a subject matter expert on MCTIMS modules, system functionality, workflows, and their application to Marine Corps training management requirementsCoordinate team activities, monitor workload distribution, and support the timely resolution of user-reported issuesOversee MCTIMS trouble-ticket management, including reviewing outstanding issues, monitoring resolution timelines, and identifying recurring problemsTroubleshoot and resolve complex MCTIMS user issues requiring advanced functional knowledge of the systemMonitor team performance and compliance with established standard operating procedures (SOPs), quality assurance requirements, and applicable performance standardsProvide technical and functional guidance to team members, assisting with complex issues and promoting consistent support practices. Identify opportunities to improve workflows, user support processes, and overall team effectivenessDevelop and deliver MCTIMS training to system users, as requiredProvide instruction on MCTIMS functionality, training management processes, and applicable Marine Corps orders and regulations. Support the development and maintenance of training materials, user guidance, and standard operating proceduresMonitor operational metrics, identify performance concerns, and communicate issues requiring management attention. Support personnel development through knowledge sharing, mentoring, and guidance on MCTIMS functionality and support proceduresNote - this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications and Education Requirements: TRAVEL REQUIRED FOR POSITION - Must be able to obtain or possess a valid US Passport and by physically qualified to support miliary exercises and contingency operations. Expert-level knowledge and hands-on experience with MCTIMS, including extensive familiarity with multiple modules, system functionality, and user workflowsComprehensive understanding of Marine Corps training management processes, orders, directives, and regulatory requirementsDemonstrated experience leading teams, coordinating personnel, or providing functional oversight in a technical or operational support environmentExperience troubleshooting complex MCTIMS user issues and providing functional system supportStrong understanding of ticket management processes, issue resolution, and operational performance standardsDemonstrated ability to establish priorities, coordinate team activities, and ensure accountability for assigned responsibilitiesStrong communication, organizational, and problem-solving skillsExperience developing or delivering technical instruction, user training, or professional presentationsAbility to interpret and apply established procedures, policies, and regulatory requirements to operational support activitiesWilling to work in a 24x7x365 secured environment, demonstrate intuitive problem-solving skills, and allow for flexible scheduling Preferred Qualifications: Prior service in the United States Marine Corps or another branch of the U.S. Armed ForcesPrevious military leadership experience, particularly in positions involving personnel management, training operations, or operational oversight. Experience serving in a Marine Corps leadership billet, including SNCO, officer, or equivalent supervisory positionsPrevious experience leading a MCTIMS support team or managing personnel responsible for Marine Corps training systemsExperience supporting Marine Corps training management programs at the unit, installation, or higher headquarters levelPrevious experience as a Marine Corps formal school instructor, military instructor, or equivalentExperience providing MCTIMS instruction or user trainingFamiliarity with Department of Defense contractor support environments and Government performance requirements. Supervisory Responsibility Requirements Certification Requirements: CompTIA Security+ Benefits Paid Vacation, Sick Time and HolidaysMedical, Dental, Life and Disability Insurance401K with Employer Contribution MatchingService Disabled Veteran Owned BusinessEqual Opportunity EmployerISO 9001:2015 Certified Companywww.c4plans.com