BWC Assistant Special Investigations Supervisor - PN: 20066737

About the role

Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00 am or as late as 8:30 am. Flex-time schedules are based on operational need and require supervisor approval.

Responsibilities

• Assist with ensuring employees are adhering to department policy and procedures
• Assist in reviewing cases, creating action plans and reviewing cases submitted for closure
• Assist with presenting fraud presentations to internal and external customers
• Oversee the team’s evidence procedures
• Assist with training and oversee the FTO program for new hires

Requirements

• Two years of investigative training or experience corresponding to insurance fraud; twelve months of training or twelve months of experience in a supervisory or lead investigator position associated with criminal investigation of insurance claims or insurance fraud; valid driver’s license
• OR three years of investigative training or experience where experience does not correspond to insurance fraud; twelve months of training or twelve months of experience in a supervisory or lead investigator position; valid driver’s license
• OR two years as BWC Fraud Investigator (26261) or in a comparable position, or as BWC Fraud Analyst (26262) or in a comparable position, or any combination of previously named classifications or positions comparable thereto totaling two years of experience; valid driver’s license
• OR equivalent of Minimum Class Qualifications for Employment noted above

Pursuant to Ohio Administrative Code 4501:2-10-03 (D), users of system shall adhere to policies & guidelines published in NCIC operating manual, CJIS security policy, LEADS operating manual, LEADS security policy, newsletters, & administrative messages from LEADS, all of which are either available on ODPS/LEADS intranet or disseminated to LEADS agencies.

Pursuant to LEADS security policy (revised 05/07/03), state & national fingerprint-based record checks must be conducted within 30 days of initial employment or assignment of all personnel having access to LEADS or to records storage areas containing CCH/II data; minimum check must include submission of both a State of Ohio BCI&I card & an FBI applicant fingerprint card; both completed applicant fingerprint cards must be submitted by employing agency to State of Ohio Bureau of Criminal Identification & Investigation for processing & forwarding to Federal Bureau of Investigation; record of this check must be kept by employing agency & made available to LEADS upon request; fingerprint card returned by Ohio BCI&I is sufficient documentation.

Pursuant to Ohio Administrative Code 4501:2-10-03 (G)(1)(a)(b), terminal agency shall conduct a complete background investigation of all terminal operators including, but not limited to: an applicant fingerprint card submission to BCI&I & FBI, an inquiry of state & national arrest & fugitive files; terminal agency is required to notify CTO of any applicant’s criminal record; existence of a criminal record may result in denial of access.

Skills

• Knowledge of: criminology; criminal justice or law enforcement; BWC investigative practices & techniques; evidence gathering & search & seizure; public relations; interviewing, case preparation; LEADS operator rules and regulations; supervisory principles; employee training & development
• Skill in: operation of personal computer, word processor, database and spreadsheet software, analytical software used in fraud detection; surveillance equipment (e.g., 35 mm camera, camcorder, mini camera, undercover audio recording devices); motor vehicle
• Ability to: define problems, collect data, establish facts and draw valid conclusions; gather, collate, classify information about data, people or things; prepare meaningful, concise and accurate reports, conduct interviews effectively; assess immediate situation and make split second decisions; handle sensitive inquiries from and contacts with officials and general public; safely handle irate and/or dangerous citizens; recognize unusual or threatening conditions and take appropriate action; deal with many variables and determine specific action during investigative process; comprehend and record figures accurately; add, subtract, multiply and divide whole numbers; calculate fractions, decimals and percentages; understand manuals and verbal instructions, technical in nature; use proper research methods in gathering data; work in isolation

Benefits

Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills.