Butcher Shop Concierge

About the role

San Francisco Meat Co. is a family-owned butcher shop in the heart of San Francisco. We work closely with vendors, customers, and our internal team to provide the highest quality meat and trusted customer service. The Butcher Shop Concierge will greet, assist, and check out customers while taking sandwich orders.

Responsibilities

• Warmly greet and welcome every guest to create a friendly, inviting atmosphere
• Provide customers with helpful, friendly, and prompt service
• Answer incoming phone calls, take customer orders, and relay messages and special requests to the appropriate team member
• Maintain a clean, tidy, and organized front-of-house area, including the entrance, counter, dining area, and front display
• Maintain dry goods and merchandise front shelves during downtime
• Drive department sales growth with suggestive sales techniques
• Maintain company and food safety guidelines for sanitation and refrigeration standards
• Prepare and display product to ensure quality and appealing appearance
• Demonstrate product knowledge, including cooking methods, recipes, and signature items
• Perform opening and closing procedures according to company and food safety guidelines for sanitation, display, and handling responsibilities
• Maintain ordering and receiving standards by communicating and following through with the department manager
• Work within company programs, policies, and procedures
• Check out customers
• Perform other duties as assigned

Requirements

• Previous experience in a deli or butcher shop setting preferred

Pay

Hourly rate: $21.00 + tips

Schedule

Wednesday – Sunday, 9:30 AM – 6:00 PM