Busser Stories Full-Time Days $14 - $21/hr
Grand Casino Mille Lacs & Hinckley · Hinckley, MN · 1 mo ago
ManagementFull-time
Responsibilities
- Handle Guest check transactions, food running, bussing, and host interactions.
- Adhere to Grand Casino’s service and cash handling standards.
- Receive payment from Guests in a prompt and courteous manner.
- Prepare orders in a timely manner and complete them with garnish and accompaniments.
- Answer Guest questions and direct concerns to appropriate management.
- Address Guest complaints and resolve them quickly and courteously.
- Seat Guests according to established procedures of the venue.
- Encourage mutual respect, dignity, and integrity with all Associates.
- Participate in a smoothly and efficiently run operation that meets the highest standards of guest service.
- Maintain a clean and sanitary dining area in full accordance with state health regulations.
- Operate Host seating computer system, distribute menus, and explain the food items.
- Communicate with Guests including wait times, verify reservations, and provide general information about the venue.
- Clean and sanitize tables and dining room upon Guest departure.
- Assist in maintaining standards of health, safety, and sanitation.
- Demonstrate ability to read floorplans and seat guests accordingly.
Requirements
- Previous cash handling experience.
- Able to secure license from Gaming Regulatory Authority (GRA).
- Comply with all relevant Detailed Gaming Regulations (DGR’s).
Qualifications
- Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.
Skills
- Serve and develop others by building relationships.
- Foster an inclusive workplace where inclusion and individual differences are valued.
- Collaborate across boundaries to achieve common goals.
- Align organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.
- Set direction and influence others to translate vision into action.
- Demonstrate drive for continued personal and professional growth.
Benefits
- A variety of competitively priced health benefits and supplemental insurances.
- Parenthood leave.
- 401k.
- Tuition reimbursement.
- Birthday and anniversary gifts.
Pay
TBD
Schedule
TBD