Jobs · Management · Minnesota

Busser Stories Full-Time Days $14 - $21/hr

Grand Casino Mille Lacs & Hinckley · Hinckley, MN · 1 mo ago
ManagementFull-time

Responsibilities

  • Handle Guest check transactions, food running, bussing, and host interactions.
  • Adhere to Grand Casino’s service and cash handling standards.
  • Receive payment from Guests in a prompt and courteous manner.
  • Prepare orders in a timely manner and complete them with garnish and accompaniments.
  • Answer Guest questions and direct concerns to appropriate management.
  • Address Guest complaints and resolve them quickly and courteously.
  • Seat Guests according to established procedures of the venue.
  • Encourage mutual respect, dignity, and integrity with all Associates.
  • Participate in a smoothly and efficiently run operation that meets the highest standards of guest service.
  • Maintain a clean and sanitary dining area in full accordance with state health regulations.
  • Operate Host seating computer system, distribute menus, and explain the food items.
  • Communicate with Guests including wait times, verify reservations, and provide general information about the venue.
  • Clean and sanitize tables and dining room upon Guest departure.
  • Assist in maintaining standards of health, safety, and sanitation.
  • Demonstrate ability to read floorplans and seat guests accordingly.

Requirements

  • Previous cash handling experience.
  • Able to secure license from Gaming Regulatory Authority (GRA).
  • Comply with all relevant Detailed Gaming Regulations (DGR’s).

Qualifications

  • Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

Skills

  • Serve and develop others by building relationships.
  • Foster an inclusive workplace where inclusion and individual differences are valued.
  • Collaborate across boundaries to achieve common goals.
  • Align organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.
  • Set direction and influence others to translate vision into action.
  • Demonstrate drive for continued personal and professional growth.

Benefits

  • A variety of competitively priced health benefits and supplemental insurances.
  • Parenthood leave.
  • 401k.
  • Tuition reimbursement.
  • Birthday and anniversary gifts.

Pay

TBD

Schedule

TBD

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