Busser/Food Runner

Overview

The Bus Person is responsible for assisting the servers in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The Bus Person must ensure that all tables are kept clean and presentable with clean china, glassware, silverware and linen.

Responsibilities

• Keep all work areas clean and properly stocked according to the current meal period.
• Keep all tables cleaned and properly set according to property specific standards.
• Break down trays of soiled dishes and linen in the dish room area according to established standards.
• Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests.
• Complete daily opening and closing duties and cleaning according to established side-work checklist.
• Provide service to guests in waiter’s absence as needed.
• Maintain beverage levels in glasses/cups on table at least ¾ full at all times (coffee, tea, soda, lemonade, and water).
• Run food from kitchen.

Qualifications

• A high school diploma or equivalent and/or experience in a hotel or a related field preferred.
• Flexible and long hours sometimes required.
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

About the Role

The Bus Person plays a crucial role in ensuring the smooth operation of the lobby bar and restaurant, contributing to the overall guest experience at The Westin New Orleans. This position requires a strong attention to detail and a commitment to excellence in service.

Benefits

The Westin New Orleans offers competitive benefits including health insurance, paid time off, and opportunities for professional growth within the hospitality industry. As part of Highgate Hotels, employees enjoy a supportive and innovative work environment.

Pay

The pay rate for this position is based on hourly wage, which is determined by the local labor laws and the specific needs of the hotel. Please refer to the job description for more details.

Schedule

The schedule for this position varies depending on the operational needs of the hotel. Shifts may include early mornings, late evenings, weekends, and holidays. Please refer to the job description for more details.