Busser

Summary Of Job Scope And Expectations

The busser plays a critical role in assisting servers in providing exceptional service to guests. They assist with clearing and resetting tables, refilling water, serving tea, and restocking clean plates, silverware, and glassware. To ensure the guests feel welcome and taken care of; wow them with exceptional services. To ensure the smooth turnover of tables, effective clearing and maintenance of tables in a timely manner.

Essential Functions

• Clear and reset tables according to specifications of Panda standards.
• Follow Company procedures & standards for setting tables, i.e. placement of silverware, condiments etc.
• Prepare & serve ice-water and hot tea to guests as soon as the party is seated.
• Assist servers in serving guest's order as needed.
• Remove plates and silverware from table as guests are finished. Maintain proper table manner, be gentle when serving guests.
• Notify server when bringing coffee, or other beverages to tables to ensure proper charges.
• Affiliate with servers in monitoring tables for guest satisfaction, quality and additional service.
• Informs server of any potential guest issues.
• Set up work stations, ensuring that all server supplies, including ice bins, are replenished ready for peak periods.
• Ensure that all table linen, silverware, glassware and are clean and in good condition; replace as needed and alert management to any damage.
• Work diligently to avoid breakage and loss.
• Maintain restroom cleanliness and restocks when necessary.
• Maintain constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to manager.
• Acts with responsibility towards all company property, supplies, and equipment.

Pay

Pay Range: $16.9 per hour - $19.9 per hour Within the range, individual pay is determined using various factors, including work location and experience.