Business Transient Sales Manager
Essential Functions and Duties
- Possessors of this role are tasked with generating business transient revenue through outside sales calls, solicitation, networking, and cold calling.
- Utilizes CI/TY and TravelClick’s Agency360 to manage accounts and identify potential opportunities for increased revenue.
- Participates in sales blitzes, trade shows, and market segment-related events to increase hotel visibility.
- Develops and executes marketing campaigns, including direct mail, social media, and advertisements, to promote the hotel to business travelers.
- Meets or exceeds monthly, quarterly, and annual sales goals, focusing on maximizing profit margins.
- Maintains and updates an active list of accounts, ensuring continuous relationship development and repeat business.
- Creates and implements monthly action plans to drive targeted business growth.
- Communicates effectively with internal teams regarding upcoming group needs, VIP clients, and meeting functions.
- Collaborates with Revenue Management to develop and adjust pricing strategies that align with market conditions and client needs.
- Maintains awareness of industry trends and competitor activity, adjusting strategies accordingly.
- Builds and maintains strong client relationships through regular follow-ups, ensuring client satisfaction and loyalty.
- Represents the hotel with professionalism, adhering to high standards of personal appearance and grooming.
Required Experience, Education, and Skills
- A minimum of 2 years of progressively responsible management experience in Business Transient Sales, or a 4-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related field with 1 year of experience in Sales.
- Experience with CI/TY and TravelClick’s Agency360 is preferred.
- Strong sales and negotiation skills, with proven experience in developing and maintaining client relationships.
- Proficiency in creating and executing marketing campaigns, including direct mail, social media, and digital ads.
- Excellent communication skills for collaborating with clients, team members, and hotel leadership.
- Ability to analyze market trends and competitor activity to adjust strategies accordingly.
- Highly organized and capable of managing multiple priorities and deadlines.
Reasonable Accommodations
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Work Environment
- Primarily office-based with occasional travel for sales calls, events, and client meetings.
- Frequent interaction with clients, requiring flexibility in communication and scheduling.
- Must be available to work evenings, weekends, and holidays based on business needs and client demands.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity
Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination.
Reasonable Accommodations
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-07-07
Benefits
- Comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.