Business Technology Solutions Associate Consultant- Marketing & Customer Experience
ZS · Princeton, NJ · 1 mo ago
HybridFull-time
We need to output HTML fragment with sections: Use for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections when posting has real specific content. No job title heading. No Job ID etc. Remove boilerplate, navigation, legal, EEO, etc. Also remove application instructions (like "To complete your application: ...").
We need to preserve all substantive information. Let's parse the posting.
Content:
- Intro paragraph: "ZS is a place where passion changes lives..." etc. That's about the company, maybe "About the role"? Actually it's about ZS and the team. Could be "About the role" or "About ZS". The instruction says use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can map.
We have sections:
- About the role: description of ZS, DCE team, what you'll do? Actually "What you’ll do:" is responsibilities. So "About the role" could be the introductory paragraph about ZS and the team.
- Responsibilities: bullet list under "What you’ll do:" (multiple bullet-like sentences). We'll need to convert to
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections when posting has real specific content. No job title heading. No Job ID etc. Remove boilerplate, navigation, legal, EEO, etc. Also remove application instructions (like "To complete your application: ...").
We need to preserve all substantive information. Let's parse the posting.
Content:
- Intro paragraph: "ZS is a place where passion changes lives..." etc. That's about the company, maybe "About the role"? Actually it's about ZS and the team. Could be "About the role" or "About ZS". The instruction says use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can map.
We have sections:
- About the role: description of ZS, DCE team, what you'll do? Actually "What you’ll do:" is responsibilities. So "About the role" could be the introductory paragraph about ZS and the team.
- Responsibilities: bullet list under "What you’ll do:" (multiple bullet-like sentences). We'll need to convert to - .
- Requirements/Qualifications: "What you’ll bring:" includes degree, years experience, experience with MarTech etc. Could be split into Requirements and Qualifications? Might combine. But we need to follow instruction: Use headings for Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which content fits which heading.
We have:
"What you’ll bring:" includes:
- Bachelor's or Master's degree in Business Analytics, Computer Science, MIS or related field with academic excellence.
- 3-5+ years of relevant professional experience in delivering small/medium-scale technology solutions.
- Experience with Marketing Technology (MarTech), Customer Data Platforms (CDPs), and Marketing Automation.
- Experience with Customer Experience (CX) Activation, Customer Engagement, and Omnichannel Strategy; Data, Analytics, SQL, ETL, and Customer Data Management.
- Experience with Technology Consulting, Solution Design, and Client-Facing Delivery.
- Proven ability to lead project teams, manage end-to-end delivery, drive milestones, and mentor junior team members.
- Strong understanding of data management, data integration, analytics, reporting, and customer data activation concepts.
- Experience working with cloud-based data, analytics, and customer engagement solutions.
- Strong analytical, problem-solving, and solution design skills with the ability to translate business requirements into scalable technology solutions.
- Fluency in English
- Client-first mentality
- Intense work ethic
- Collaborative spirit and problem-solving approach
Then "Additional Skills:" includes:
- Preferred experience within pharmaceutical, biotech, healthcare, or life sciences organizations, with exposure to commercial, customer engagement, marketing, or customer data initiatives.
- Strong communication skills, both verbal and written, with the ability to structure thoughts logically during discussions and presentations
- Capability to simplify complex concepts into easily understandable frameworks and presentations
- Proficiency in working within a virtual global team environment, contributing to the timely delivery of multiple projects
- Willingness to travel to other offices as required to collaborate with clients and internal project teams
Then "How you’ll grow:" includes:
- Cross-functional skills development & custom learning pathways
- Milestone training programs aligned to career progression opportunities
- Internal mobility paths that empower growth via s-curves, individual contribution and role expansions
Then "Perks & Benefits:" includes:
- At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community.
- For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.
- Hybrid working model: We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
- Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
- Considering applying? ... (some inclusion stuff) but we need to remove boilerplate like EEO, inclusion statements? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The inclusion and belonging efforts might be considered EEO? It's about diversity; might be considered EEO boilerplate. Probably remove that paragraph starting "Considering applying? At ZS, we honor the visible and invisible elements..." as it's EEO/diversity statement. Also remove "ZS is an equal opportunity employer..." and "Work Authorization: This position is not eligible for visa sponsorship..." and "To complete your application: ..." and "Find Out More At: www.zs.com". Also remove "NO AGENCY CALLS, PLEASE.".
We need to keep substantive info: the hybrid working model, travel requirement, perks & benefits description.
We need to decide sections:
- About the role: maybe the introductory paragraph about ZS and DCE team.
- Responsibilities: the "What you’ll do:" bullet list.
- Requirements: maybe the degree, years experience, core experience (MarTech, CDP, etc.) and technical skills.
- Qualifications: maybe the leadership, mentoring, analytical skills, fluency in English, client-first mentality, work ethic, collaborative spirit.
- Skills: maybe the additional skills (pharma experience, communication, simplification, virtual global team, willingness to travel). Or we could treat travel as part of Schedule? Actually travel is a requirement; but schedule section is for work schedule (e.g., full-time, part-time, hybrid). We have hybrid working model description; that could be Schedule. Travel is separate but could be part of Schedule or Benefits? Probably schedule: hybrid working model. Travel could be part of Schedule as well (travel requirement). But we have no explicit schedule like full-time; but we can include hybrid model under Schedule.
- Benefits: the perks & benefits paragraph (total rewards, health, etc.) plus maybe hybrid working model? Actually hybrid working model is more about work arrangement; could be Benefits or Schedule. We'll put hybrid model under Schedule.
- Pay: not mentioned; we should not create Pay section if not specified.
Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Schedule.
We must not create sections with filler like "not specified". So we omit Pay.
Now we need to convert lists to
- . For each bullet-like sentence we need to wrap in
- . Ensure we preserve all details.
Let's extract each piece.
**About the role** (intro paragraph before "What you’ll do:"):
"ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS. Join ZS's Digital Customer Experience (DCE) Marketing Technology & Customer Experience Activation team, where we help leading pharmaceutical, healthcare, and life sciences organizations create personalized customer experiences through data, technology, and analytics. In this role, you'll work across the full customer engagement lifecycle, partnering with clients to define business goals, identify high-value use cases, and deliver solutions leveraging customer data platforms, marketing automation technologies, and advanced analytics."
That's a long paragraph; we can keep as
.
**Responsibilities** (What you’ll do: list):
- Collaborate with ZS and client teams to design, implement, and optimize customer data, marketing technology, and customer engagement solutions.
- Develop a deep understanding of client business challenges related to customer engagement, marketing, and data, and translate them into scalable technology and process solutions.
- Support the delivery of customer data and activation initiatives, ensuring seamless integration, operational excellence, and successful business outcomes.
- Contribute across the solution lifecycle, from requirements gathering and solution design through implementation, activation, and measurement of business impact.
- Leverage SQL/ETL knowledge and media/marketing data expertise to design, develop, and maintain scalable data solutions
- Work closely with technical architects to validate technical designs and ensure alignment with the overall implementation strategy.
- Lead modules and project workstreams, actively participating in hands-on implementation tasks and troubleshooting.
- Apply best practices and development methodologies to deliver high-quality solutions and exceptional client experiences.
- Support project leads in delivery activities, including planning, team management, staffing, and risk mitigation.
- Mentor and coach junior team members, fostering a culture of continuous learning and excellence.
- Contribute to project deliverables such as business case development, technical architecture, solution vision and design, user requirements, prototypes, test cases, and deployment plans.
Make each a
- .
**Requirements** (core qualifications): maybe degree, years experience, experience with MarTech, CDP, Marketing Automation, CX Activation, Omnichannel Strategy, Data, Analytics, SQL, ETL, Customer Data Management, Technology Consulting, Solution Design, Client-Facing Delivery, cloud-based data/analytics/customer engagement solutions.
Let's list:
- Bachelor's or Master's degree in Business Analytics, Computer Science, MIS or related field with academic excellence.
- 3-5+ years of relevant professional experience in delivering small/medium-scale technology solutions.
- Experience with Marketing Technology (MarTech), Customer Data Platforms (CDPs), and Marketing Automation.
- Experience with Customer Experience (CX) Activation, Customer Engagement, and Omnichannel Strategy; Data, Analytics, SQL, ETL, and Customer Data Management.
- Experience with Technology Consulting, Solution Design, and Client-Facing Delivery.
- Experience working with cloud-based data, analytics, and customer engagement solutions.
**Qualifications** (leadership, analytical, soft skills):
- Proven ability to lead project teams, manage end-to-end delivery, drive milestones, and mentor junior team members.
- Strong understanding of data management, data integration, analytics, reporting, and customer data activation concepts.
- Strong analytical, problem-solving, and solution design skills with the ability to translate business requirements into scalable technology solutions.
- Fluency in English
- Client-first mentality
- Intense work ethic
- Collaborative spirit and problem-solving approach
**Skills** (additional skills):
- Preferred experience within pharmaceutical, biotech, healthcare, or life sciences organizations, with exposure to commercial, customer engagement, marketing, or customer data initiatives.
- Strong communication skills, both verbal and written, with the ability to structure thoughts logically during discussions and presentations
- Capability to simplify complex concepts into easily understandable frameworks and presentations
- Proficiency in working within a virtual global team environment, contributing to the timely delivery of multiple projects
- Willingness to travel to other offices as required to collaborate with clients and internal project teams
**Benefits** (perks & benefits):
- At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part
- . For each bullet-like sentence we need to wrap in
- . Ensure we preserve all details.
Let's extract each piece.
**About the role** (intro paragraph before "What you’ll do:"):
"ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS. Join ZS's Digital Customer Experience (DCE) Marketing Technology & Customer Experience Activation team, where we help leading pharmaceutical, healthcare, and life sciences organizations create personalized customer experiences through data, technology, and analytics. In this role, you'll work across the full customer engagement lifecycle, partnering with clients to define business goals, identify high-value use cases, and deliver solutions leveraging customer data platforms, marketing automation technologies, and advanced analytics."
That's a long paragraph; we can keep as
. **Responsibilities** (What you’ll do: list): - Collaborate with ZS and client teams to design, implement, and optimize customer data, marketing technology, and customer engagement solutions. - Develop a deep understanding of client business challenges related to customer engagement, marketing, and data, and translate them into scalable technology and process solutions. - Support the delivery of customer data and activation initiatives, ensuring seamless integration, operational excellence, and successful business outcomes. - Contribute across the solution lifecycle, from requirements gathering and solution design through implementation, activation, and measurement of business impact. - Leverage SQL/ETL knowledge and media/marketing data expertise to design, develop, and maintain scalable data solutions - Work closely with technical architects to validate technical designs and ensure alignment with the overall implementation strategy. - Lead modules and project workstreams, actively participating in hands-on implementation tasks and troubleshooting. - Apply best practices and development methodologies to deliver high-quality solutions and exceptional client experiences. - Support project leads in delivery activities, including planning, team management, staffing, and risk mitigation. - Mentor and coach junior team members, fostering a culture of continuous learning and excellence. - Contribute to project deliverables such as business case development, technical architecture, solution vision and design, user requirements, prototypes, test cases, and deployment plans. Make each a
- . **Requirements** (core qualifications): maybe degree, years experience, experience with MarTech, CDP, Marketing Automation, CX Activation, Omnichannel Strategy, Data, Analytics, SQL, ETL, Customer Data Management, Technology Consulting, Solution Design, Client-Facing Delivery, cloud-based data/analytics/customer engagement solutions. Let's list: - Bachelor's or Master's degree in Business Analytics, Computer Science, MIS or related field with academic excellence. - 3-5+ years of relevant professional experience in delivering small/medium-scale technology solutions. - Experience with Marketing Technology (MarTech), Customer Data Platforms (CDPs), and Marketing Automation. - Experience with Customer Experience (CX) Activation, Customer Engagement, and Omnichannel Strategy; Data, Analytics, SQL, ETL, and Customer Data Management. - Experience with Technology Consulting, Solution Design, and Client-Facing Delivery. - Experience working with cloud-based data, analytics, and customer engagement solutions. **Qualifications** (leadership, analytical, soft skills): - Proven ability to lead project teams, manage end-to-end delivery, drive milestones, and mentor junior team members. - Strong understanding of data management, data integration, analytics, reporting, and customer data activation concepts. - Strong analytical, problem-solving, and solution design skills with the ability to translate business requirements into scalable technology solutions. - Fluency in English - Client-first mentality - Intense work ethic - Collaborative spirit and problem-solving approach **Skills** (additional skills): - Preferred experience within pharmaceutical, biotech, healthcare, or life sciences organizations, with exposure to commercial, customer engagement, marketing, or customer data initiatives. - Strong communication skills, both verbal and written, with the ability to structure thoughts logically during discussions and presentations - Capability to simplify complex concepts into easily understandable frameworks and presentations - Proficiency in working within a virtual global team environment, contributing to the timely delivery of multiple projects - Willingness to travel to other offices as required to collaborate with clients and internal project teams **Benefits** (perks & benefits): - At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part