Business Tax Inspector

SPECIFIC DUTIES AND RESPONSIBILITIES

• Conduct field inspections for non-compliant business operating without a valid business license.
• Issue notices of violation.
• Answer questions relating to business taxes.
• Investigate complaints and recommend appropriate action.
• Visit businesses to ensure valid or invalid Business Licenses.
• Check the list of delinquent accounts and ensure their settlement through personal visits, phone calls, and letters.
• Initiate the collections of past due Business Occupation Taxes.
• Review financial records to determine adequacy of taxes and fees paid.
• Collect taxes and penalties due.
• Absist customers with applying for Business Occupational Certificates.
• Serve walk-in customers as needed.
• Maintain records and prepare reports regarding businesses operating within the City.
• Make appointments if applicable for customers missing required documents.
• Update business tax records using a networked personal computer.
• Inspect vending machines to assure compliance with business tax requirements.
• Conduct customer service functions in person, by telephone, and by mail.
• Provide information/assistance regarding department/division services, procedures, fees, or other issues.
• Respond to routine questions or complaints.
• Research problems/complaints and initiate problem resolution.
• Receive payments for various fees, fines, or services.
• Record transactions, post payments, and issue receipts.
• Balance cash drawers.
• Prepare revenues for deposit and forward as appropriate.
• Process and calculate business license applications and renewals.
• Balance and prepare daily deposits of business tax fees collected.
• Attend Court hearings for non-compliant businesses.

MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED

• Minimum education and training: Associates or technical degree is required.
• Minimum experience: One (1) year of experience is required.
• License: Possess and maintain a valid state driver’s license with an acceptable driving history.

PHYSICAL REQUIREMENTS

• Physical exertion requirements: Moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
• Other physical abilities: Ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Ability to communicate orally.
• Environmental conditions: Exposure to adverse environmental conditions such as dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, hazardous materials, machinery, vibrations, traffic hazards, bright/dim lights, toxic agents, or rude/irate customers.