Business Systems Program Manager

About the role

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go.

Responsibilities

The Project Coordinator is responsible for leading continuous improvement initiatives that optimize Prophet 21 (P21), related store technologies, and supporting business processes across the Trane Supply organization. This role serves as a key liaison between Supply business teams, Retail Excellence, IT partners, regional stakeholders, and other cross-functional teams to identify opportunities, define requirements, and coordinate the delivery of system and process improvements that drive operational efficiency, revenue growth, and margin performance. This position supports both back-office and front-office business systems that impact the Parts and Supply field organization, including point-of-sale processes, pricing-related capabilities, and store technology solutions. Working closely with business and technical teams, the role helps design, implement, and deploy critical business process improvements aligned with the strategic direction of the Trane Supply business, with a strong focus on standardization, optimization, and end-user adoption across the Americas.

• Lead and coordinate projects focused on improving Prophet 21 (P21) functionality, business processes, and operational efficiency across the Supply organization.
• Identify, prioritize, and support implementation of system enhancements and process improvements that improve user experience, productivity, customer satisfaction, revenue growth, and margin performance.
• Partner with