Business Systems Program Manager

About the role

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Responsibilities

• Lead and coordinate projects focused on improving Prophet 21 (P21) functionality, business processes, and operational efficiency across the Supply organization.
• Identify, prioritize, and support implementation of system enhancements and process improvements that improve user experience, productivity, customer satisfaction, revenue growth, and margin performance.
• Partner with Supply Retail Excellence, Regional Managers, Store Operations, IT teams, and other stakeholders to gather business requirements, define priorities, and ensure solutions align with operational needs and business objectives.
• Establish critical business system and process requirements using Operational Excellence (OpEx) tools and disciplines to ensure projects deliver measurable business value.
• Develop business cases, success metrics, and project plans for strategic initiatives, including quantifying short- and long-term return on investment where applicable.
• Support and optimize pricing-related business processes and system capabilities within P21, partnering with business and technical teams to ensure solutions meet operational and business requirements.
• Provide business systems leadership for store technology capabilities that support day-to-day Supply and Parts operations, including payment processing solutions, peripherals, printing capabilities, and other technologies integrated with or