Business Systems Director, IR

We need to output HTML fragment with sections: About the role? Actually the posting includes Overview, Description, Key Responsibilities, Qualifications, Compensation, Benefits. We need to use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we should only include sections that have real specific content. The posting includes Overview (company overview) maybe not needed as "About the role"? The description includes role description. We could map Overview to "About the role"? But the instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. So we can include sections that have content: About the role (maybe from Overview + Description). Responsibilities (Key Responsibilities). Requirements (Qualifications). Benefits (Bain Capital offers a competitive benefits package...). Pay (Compensation: Expected Annual Base Salary...). Skills maybe not separate; we could embed in Qualifications. Schedule not present, so omit. Also we should not include boilerplate like EEO etc. Remove that. We need to preserve all substantive information. So we need to include details from Overview, Description, Responsibilities, Qualifications, Compensation, Benefits. We need to format as HTML fragment: use

for each section heading, then content: either

for prose,

• for lists. We need to decide what goes where. About the role: Could combine Overview (company overview) and Description (role description). Provide paragraphs. Responsibilities: list from Key Responsibilities bullet points. Requirements: list from Qualifications bullet points. Benefits: paragraph about competitive benefits package. Pay: paragraph about compensation. We must not include headings with filler. Ensure we don't include "commensurate with experience" etc. Not present. We need to remove duplicated lines, cookie/navigation/legal/EEO etc. So we will omit the EEO paragraph. Let's craft. First, About the role: maybe two paragraphs: one about Bain Capital overview, another about the role description. We need to preserve all substantive information: include the overview details: $225bn AUM, 1,985+ employees, 24 offices, four continents, strategies, etc. Also description: working within Investor Relations Technology team, supporting global fundraising, investor relations, limited partner servicing across PE, Growth & Venture, Capital Solutions, Credit, Real Assets. Work on systems and projects supporting global IR business. Leverage business and technical knowledge, lead team of onshore analysts and offshore developers, QA engineers, architects, working closely with IR business stakeholders, vendors, application developers, QA specialists to provide solutions supporting technology platforms—including Salesforce CRM, Snowflake, Affinity, AI/automation tools—for fundraising, LP servicing, investor reporting operations. Driving IR-mandated projects—such as CRM-to-fund-accounting integrations, relationship intelligence tools, AI-enabled workflow automation—as well as participating at various levels in other technology-related initiatives, from strategic approach conception to new system development/integration to post-implementation support. Ideal candidate will possess strong leadership skills, sense of ownership, exceptional communication skills, deep understanding of investor relations and fundraising-focused systems and processes. Opportunity to use knowledge to make impact across wide spectrum of investor-facing functions, gain exposure to key business leaders. We'll keep that. Responsibilities: list each bullet. Key Responsibilities bullet points: - Business Analysis & Delivery: Lead requirements gathering, documentation, and testing of solutions supporting global fundraising and investor relations business needs. - Translate complex business requirements into actionable technical specifications. - Identify opportunities to streamline processes and enhance system functionality. - Oversee applications supporting the IR business, including Salesforce CRM, data lake analytics, deal CRM, fund closing and LP reporting workflows - Stakeholder Engagement & Communication: Partner with Fundraising, Client Relations, Legal, and Finance teams to align technology solutions with business goals. - Compile and communicate release notes, roadmaps, and project updates for stakeholders. - Serve as a trusted advisor, balancing business priorities with IT objectives. - Team & Vendor Management: Lead a team of onshore analysts and offshore developers, QA engineers, and architects; manage application support vendors and third-party system providers supporting IR technology - Ensure vendor solutions align with Bain Capital’s technology standards and business needs. - Oversee software release cycles, own the team’s annual budget planning and vendor contract negotiations, and coordinate delivery across internal and external teams. - Continuous Improvement & Subject Matter Expertise: Act as a subject matter expert on investor relations, fundraising, and LP servicing processes. - Lead development of new integrations (e.g., Salesforce-to-fund-accounting platforms) and upgrades to existing platforms. - Advocate best practices in systems analysis, product management, project governance, and responsible AI adoption. We can format as
  • each bullet. Requirements: list from Qualifications bullet points. Qualifications bullet points: - Bachelor’s Degree in Computer Science, Information Systems, Finance, or related field. - 10+ years of business/systems analysis experience supporting buy-side/asset management or alternative investment firms, with direct experience supporting Investor Relations or fundraising functions - Demonstrated prior experience supporting Investor Relations, fundraising, or client-facing functions within a private equity, credit, or asset management firm - Prior experience in evaluation, implementation, product management and support of solutions supporting investor lifecycle is a must - Experience with solutions supporting CRM, DDQ, email Marketing, Investor Onboarding, Ticketing, LP Portal, and Reporting & analytics is strongly preferred - Deep understanding of the end-to-end fundraising and LP lifecycle—from prospecting and due diligence through closing, capital calls, and ongoing LP reporting—across multiple funds, strategies, and geographies - Proven track record of managing multiple projects and driving business-facing technology solutions. - Excellent communication skills with ability to engage both technical and non-technical stakeholders. - Experience working in Agile/Scrum environments. - Experience leading a mixed onshore/offshore team of analysts, developers, QA engineers, and architects. - Strong problem-solving and analytical skills, with the ability to understand complex business requirements and translate them into technical solutions. - Experience with CRM tools like Salesforce, Affinity, Investor Flow or equivalent is preferred - Experience with Investor portal tools like FIS DX, Intralinks, Investor Flow, eFront or equivalent is preferred - Experience with evaluating, implementing, and configuring AI-enabled solutions to augment key business processes is preferred We'll list as
    • . Benefits: paragraph: "Bain Capital offers a competitive benefits package designed to support employees’ health, financial security, family needs, and overall well-being." Pay: paragraph: "Compensation: Expected Annual Base Salary $190,000 - $215,000 Actual base salary will be determined by a wide range of factors including but not limited to role, function, level, experience, qualifications and geographic location. In addition to a competitive base salary, this position may be eligible for a discretionary annual bonus based upon factors such as individual impact, team and firm performance." We should not include "Bain Capital is an equal opportunity employer..." etc. Now produce HTML fragment. We need to ensure we don't include any extra text outside HTML. Let's craft:

      About the role

      ...overview...

      ...description...

      Responsibilities

      • ...
      ...

      Requirements

      • ...
      ...

      Benefits

      ...

      Pay

      ...

      Make sure no extra whitespace at start? It's fine. Now write the content precisely. Let's draft About the role paragraphs. Paragraph 1 (Overview): "Bain Capital manages approximately $225 billion of assets under management and is one of the world’s leading private investment firms. With over four decades of history, the firm has grown its platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit, and Real Assets, employing 1,985+ people across 24 offices on four continents. Bain Capital emphasizes a partnership approach that fosters innovation, entrepreneurialism, and agility, giving colleagues at all levels a seat at the table to tackle business challenges with a principal investor mindset." Paragraph 2 (Description): "This position sits within Bain Capital’s Investor Relations Technology team, which supports global fundraising, investor relations, and limited partner servicing functions across the firm’s Private Equity, Growth & Venture, Capital Solutions, Credit, and Real Assets strategies. The role involves leading systems and projects that serve the global Investor Relations business, leveraging both business and technical expertise to guide a team of onshore analysts and offshore developers, QA engineers, and architects. Collaboration occurs with IR business stakeholders, vendors, application developers, and QA specialists to deliver solutions on platforms such as Salesforce CRM, Snowflake, Affinity, and AI/automation tools for fundraising, LP servicing, and investor reporting. Responsibilities include driving IR‑mandated initiatives like CRM‑to‑fund‑accounting integrations, relationship intelligence tools, and AI‑enabled workflow automation, as well as participating in broader technology efforts from strategic conception through development, integration, and post‑implementation support. The ideal candidate demonstrates strong leadership, a sense of ownership, exceptional communication skills, and a deep understanding of investor relations and fundraising‑focused systems and processes, offering the chance to make an impact across a wide spectrum of investor‑facing functions while gaining exposure to key business leaders in a world‑class organization." Now Responsibilities list: need to capture each bullet exactly as given but maybe rephrase slightly? Must preserve all substantive information; we can keep the bullet text as is. Let's list: - Lead requirements gathering, documentation, and testing of solutions supporting global fundraising and investor relations business needs. - Translate complex business requirements into actionable technical specifications. - Identify opportunities to streamline processes and enhance system functionality. - Oversee applications supporting the IR business, including Salesforce CRM, data lake analytics, deal CRM, fund closing and LP reporting workflows - Partner with Fundraising, Client Relations, Legal, and Finance teams to align technology solutions with business goals. - Compile and communicate release notes, roadmaps, and project updates for stakeholders. - Serve as a trusted advisor, balancing business priorities with IT objectives. - Lead a team of onshore analysts and offshore developers, QA engineers, and architects; manage application support vendors and third-party system providers supporting IR technology - Ensure vendor solutions align with Bain Capital’s technology standards and business needs. - Oversee software release cycles, own the team’s annual budget planning and vendor contract negotiations, and coordinate delivery across internal and external teams. - Act as a subject matter expert on investor relations, fundraising, and LP servicing processes. - Lead development of new integrations (e.g., Salesforce-to-fund-accounting platforms) and upgrades to existing platforms. - Advocate best practices in systems analysis, product management, project governance, and responsible AI adoption. We need to ensure each bullet is a
    • . Now Requirements list: copy bullet points. - Bachelor’s Degree in Computer Science, Information Systems, Finance, or related field. - 10+ years of business/systems analysis experience supporting buy-side/asset management or alternative investment firms, with direct experience supporting Investor Relations or fundraising functions - Demonstrated prior experience supporting Investor Relations, fundraising, or client-facing functions within a private equity, credit, or asset management firm - Prior experience in evaluation, implementation, product management and support of solutions supporting investor lifecycle is a must - Experience with solutions supporting CRM, DDQ, email Marketing, Investor Onboarding, Ticketing, LP Portal, and Reporting & analytics is strongly preferred - Deep understanding of the end-to-end fundraising and LP lifecycle—from prospecting and due diligence through closing, capital calls, and ongoing LP reporting—across multiple funds, strategies, and geographies - Proven track record of managing multiple projects and driving business-facing technology solutions. - Excellent communication skills with ability to engage both technical and non-technical