Business Systems Communications Lead (Communications Specialist 4)

About the role

Longenecker & Associates (L&A), a Geosyntec Company, supports critical missions across the U.S. Department of Energy (DOE) complex. The Business Systems Communications Lead will work on the Los Alamos National Laboratory (LANL) Business Management Directorate’s multi‑year transformation to replace its legacy ERP system with SAP S/4HANA.

Responsibilities

• Develop and manage strategic and tactical communications for the ERP transformation effort.
• Serve as a key communications advisor to project leadership, work‑stream leads, system‑integrator partners, and engagement teams.
• Lead communications planning across multiple workstreams and execute implementation strategies to keep employees informed and engaged.
• Collaborate with internal partner organizations and external stakeholders throughout the project’s implementation.
• Coordinate Lab multi‑media staff and contribute content for internal audiences (employees, managers, other stakeholders) across a variety of channels.
• Maintain communication protocols across the program team and ensure consistent messaging.
• Manage key communications vehicles so employees receive clear, timely information about upcoming changes, impacts, and support resources.

Requirements

• Bachelor’s degree in English, journalism, communications, or a physical, life, or social science, **and** a minimum of twelve (12) years of relevant experience; or an equivalent combination of education and experience directly related to the occupation.
• U.S. citizenship (required by federal contract security requirements).
• Ability to successfully pass a federal background investigation and obtain/maintain a DOE Q security clearance.
• Health & safety training, medical monitoring, and client‑driven drug and background testing as required by the contract.

Skills

• Thorough knowledge of English grammar and punctuation; extensive experience in editing and writing.
• Advanced proficiency with Microsoft Word.
• Baseline understanding of generative AI tools, prompt engineering, evaluating AI‑generated content for accuracy and quality, and applying AI responsibly within organizational policies.
• Strong communication skills and project‑management experience with large, enterprise‑wide initiatives.
• Excellent writer and editor with sound judgment; ability to act as a trusted partner to leadership.
• Proficiency in assessing challenges and creating/executing multi‑channel communication campaigns that achieve specific, measurable goals.
• Experience working with executive‑level leaders on a wide variety of projects and products, including capturing an executive’s “voice.”
• Track record of integrating multimedia content (photos, video, graphics) into campaigns to reach diverse audiences and drive results.

Preferred qualifications

• Experience working in a national laboratory or other large government organization.
• Familiarity with procedures and process/policy documents related to facility operations.
• Ability to recognize and coordinate responses to potential third‑party relationships affected by the project.
• Understanding of organizational change‑management principles and experience crafting communications (including newsletters) that support employee adoption and engagement.
• Prior involvement in a multi‑functional, large‑scale business transformation project, especially one involving SAP S/4HANA.

Schedule

The position is hybrid, based in Santa Fe and Los Alamos, NM. Hybrid work is defined as partially onsite/partially offsite within a two‑hour ground commute of the location. Work locations are at management’s discretion and may change with appropriate notice. Federal contractors must maintain a drug‑free workplace; employees on federal contracts may be subject to federal prohibitions on marijuana use regardless of state law.