Business Systems & Automation Manager

Key Responsibilities

• Leading business systems, automation, reporting, and AI initiatives
• Identifying opportunities to improve workflows, reduce manual work, and increase operational efficiency
• Managing technology projects from concept through implementation, adoption, and measurement
• Collaborating with leadership and department teams to translate business needs into practical solutions
• Evaluating and implementing software, systems, integrations, automation tools, and AI technologies
• Driving improvements in reporting, dashboards, data visibility, and system utilization
• Managing technology vendors and ensuring projects are delivered on time and on budget
• Partnering with our outsourced IT provider to maintain secure and reliable business systems
• Supporting change management, training, and user adoption efforts

Requirements

• 5+ years of experience in business systems, technology project management, systems implementation, digital transformation, business analysis, operations technology, or a related field
• Strong project leadership and problem-solving skills
• Experience leading cross-functional initiatives and driving measurable business results
• Ability to translate business challenges into practical technology solutions
• Working knowledge of business systems, data management, reporting, integrations, cloud platforms, and cybersecurity fundamentals
• Experience evaluating and managing technology vendors and external partners
• Exposure to AI tools, workflow automation, low-code/no-code platforms, or agent-based technologies
• Bachelor's degree in Information Systems, Business, Technology, Engineering, Operations, or a related field preferred