Business Systems & Automation Architect Lead

About the role

We’re looking for a Business Systems & Automation Architect to design and build the internal systems that power Majestic’s next phase of growth. This role will audit workflows, centralize data, and implement scalable automation across sales, operations, finance, and marketing. You’ll work closely with leadership to turn business needs into durable, efficient systems that reduce manual work and support long-term scale.

Responsibilities

• Audit current systems, workflows, and data flows across the business
• Design and implement scalable systems architecture
• Build automation to replace manual, spreadsheet-driven processes
• Centralize data and create reliable sources of truth
• Integrate tools across CRM, finance, payments, and operations
• Establish governance, access controls, and system documentation
• Identify and deploy AI-driven workflows to improve efficiency

Requirements

• Education: Bachelor’s degree in computer science, Information Systems, Engineering, or related field preferred.
• Experience: 5+ years' experience designing, implementing, and maintaining production-grade systems infrastructure
• Experience: Experience working with cloud-based environments (AWS or equivalent)
• Experience: Experience designing relational databases and structured data models
• Experience: Experience implementing workflow automation and API integrations across SaaS platforms
• Experience: Experience supporting cross-functional business operations in a scaling environment

Qualifications

• Systems thinker who sees inefficiencies and knows how to fix them
• Strong operator who prioritizes execution over theory
• Comfortable working across technical and non-technical teams
• Highly organized with a focus on scalable, maintainable solutions
• Proactive in identifying risks, gaps, and improvement opportunities

Skills

• Strong systems architecture mindset with the ability to design scalable, maintainable technical solutions that support business objectives.
• Ability to balance scalability, cost efficiency, and long-term sustainability when evaluating systems and processes.
• Excellent communication skills with the ability to collaborate effectively across both technical and non-technical teams.
• Documentation-driven and process-oriented, with a focus on creating standardized, repeatable solutions.
• Self-motivated with a high level of ownership and the ability to independently manage project-based initiatives from planning through implementation.

Tools & Software

• AWS (or equivalent cloud platform)
• SQL-based relational databases
• API integrations and automation tooling
• Version control systems
• Experience integrating payment processors, CRM platforms, and accounting systems preferred

Benefits & Perks

• 401k Plan
• Medical, Dental, and Vision Insurance
• Short- & Long-Term Disability
• Paid Parental Leave
• PTO + Holidays
• Professional Development Opportunities
• Unlimited Photobooth Photo Sessions (📸)