Business Systems Analytics Section Supervisor

About the role

The Business Systems Analytics Section Supervisor will lead all business systems analytics, overseeing process improvement initiatives, system migrations, and serving as a key liaison between internal and external teams.

Responsibilities

• Supervise and mentor a cross-functional team of business systems analysts, software quality assurance (SQA) testers, and training personnel, fostering a collaborative and high-performance environment.
• Lead and manage the entire lifecycle of multiple, complex projects, from requirements gathering to final delivery, ensuring they are completed on time and within scope.
• Bridge the gap between external Process Improvement and Project Management teams and internal Development and Support teams to ensure seamless project execution.
• Establish, implement, and refine agile project management methodologies for the Business Systems Analytics team to improve efficiency and responsiveness.
• Oversee process improvement and migration efforts, using root cause analysis and value stream mapping to identify inefficiencies and design optimized workflows.
• Collaborate with stakeholders at all levels to elicit, document, and translate functional requirements into clear technical specifications.
• Lead Quality Assurance (QA) and testing efforts for new software releases and automated processes to ensure they are reliable, effective, and meet quality standards.
• Develop and maintain strong working relationships with all stakeholders, acting as the primary point of contact for project updates, and managing expectations.
• Manage the development and delivery of comprehensive training and support to end-users on newly implemented solutions to ensure successful adoption and utilization.

  Requirements

  • BS degree and 12 years of progressive and relevant experience or any equivalent combination of education and experience.
  • Must be able to obtain and maintain a minimum of a secret security clearance and the AEDC local area network.
  • Current US Citizenship required.

  Qualifications

  • Proven experience in project management, including the implementation of Agile and Lean/Six Sigma methodologies.
  • 5+ years in a lead, supervisory, or leadership centric role.
  • Demonstrated expertise in process analysis, workflow optimization, and requirements gathering.
  • Hands-on experience with no-code/low-code process automation platforms (e.g., BPLogix Process Director).
  • Proficiency with data visualization tools such as PowerBI for creating metrics and dashboards.
  • Skilled in stakeholder management, with a proven ability to build and maintain strong customer and personnel relationships.
  • Strong experience with Software Quality Assurance (SQA) development, testing, and test case creation.
  • Excellent oral and written communication skills.
  • Experience working within Government, Military, or large-scale construction/industrial contract environments.

  Skills

  • Project management
  • Agile methodologies
  • Lean/Six Sigma
  • Process analysis
  • Workflow optimization
  • Requirements gathering
  • No-code/low-code process automation
  • Data visualization
  • Stakeholder management
  • Software Quality Assurance (SQA)
  • Communication

  Benefits

  Competitive salaries
  Continuing education assistance
  Multiple healthcare benefits packages
  401K with employer matching
  Paid time off (PTO) along with a federally recognized holiday schedule

  Pay

  $145,000 - $199,000 / year at Arnold AFB TN

  Schedule

  N/A