Business Systems Analyst - (Remote - US)

Description

We are open to supporting 100% remote work anywhere within the United States. Must be able to support Eastern Time Zone.

About the role

ICF is seeking a Business Systems Analyst with a passion to help government agencies modernize technology and processes. The Business Systems Analyst will be supporting an enterprise level data warehouse in support of emergency management and resilience.

Responsibilities

• Translate business needs into clear user stories and acceptance criteria using a BDD mindset
• Facilitate requirements elicitation sessions and provide clear follow up steps
• Apply comprehensive analytical techniques to assess business processes, data flows, and system interactions, ensuring thorough and insightful analysis
• Negotiate and recommend business solutions that balance technical feasibility, delivery timelines, and business need
• Ensure alignment between business requirements, platform capabilities, and automation opportunities
• Develop an understanding of the operational processes and procedures and take initiative on process improvements
• Support QA and development teams in clarifying requirements and resolving ambiguities
• Identify risks, gaps, and dependencies early and drive proactive resolution
• Support roadmap activities to document the future vision of the tool/program
• Support User Acceptance Testing (UAT) activities
• Contribute to the ICF Business Analysis Community of Practice

Requirements

• 3+ years of experience as a Business Systems Analyst including:
• Experience supporting software systems built on or leveraging open source technologies
• Business process analysis or business process re-engineering
• Client facing communication
• Experience as a cross-functional team member working in an agile development environment (i.e., scrum, kanban, etc.)
• Leading requirements management
• Requirements elicitation and documentation
• User story definition
• Acceptance criteria determination

Qualifications

• 3+ years experience with Jira (or similar Agile project tracking software, such as AzureDevops)
• Comprehensive understanding of the full software development lifecycle (SDLC), Requirements Management, and Scope Management methodologies
• Must possess excellent analytical, organizational and product management skills
• Must be able to obtain and maintain Public Trust
• Must be a US Citizen due to federal contract requirements

Skills

• Bachelor’s Degree OR equivalent years of work experience
• Documented experience in cloud modernization efforts on Azure (preferred) or AWS
• Certified Scrum Master or Certified Scrum Product Owner
• Strong understanding of agile methodologies, including Scrum, Kanban, and/or Scaled Agile Framework (SAFe)
• Experience supporting deployments and release management activities
• Skilled in managing and aligning requirements across multiple teams and stakeholders
• Works with Product Owner to groom and prioritize a backlog
• Highly organized and appreciation for details
• Resourceful and self-motivated
• Superior verbal and written communication skills

Benefits

Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.

Pay

The pay range for this position based on full-time employment is: $73,770.00 - $125,408.00