Business Systems Analyst III

Labcorp is a global leader in laboratory services, providing insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies, and health systems make confident decisions and improve outcomes. Through unparalleled science, data, technology, and a laboratory network, we advance diagnostics, accelerate innovation, and address critical health challenges. This role offers the opportunity to do meaningful work, grow your career, and make a real impact on people’s health worldwide.

Schedule

This is a full-time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.

Responsibilities

• Lead the elicitation of requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use case scenarios, and workflow analysis.
• Serve as a primary IT Business Analyst on medium to large complex projects.
• Successfully engage in multiple initiatives simultaneously.
• Document business requirements in Use Case and User Story format.
• Support both Agile Scrum, Waterfall SDLC, and AIDLC.
• Write requirement Acceptance Criteria.
• Collaborate and clearly communicate with internal stakeholders in and outside of IT on requirements, efficiencies, priority, and delivered value.
• Collaborate with developers and subject matter experts to analyze tradeoffs between usability and performance needs.
• Proactively communicate and collaborate with internal stakeholders to analyze information needs, functional requirements, use cases, and user/system interface designs.
• Generate GAP analysis, current and future state end-to-end process flows, and data flow diagrams.
• Develop requirements specifications according to defined processes, tools, and project guidelines.
• Use tools such as Top Team Analyst, JIRA, and Confluence.
• Generate software screen mock-ups and prototypes.
• Foster good working relationships with all departments while managing business expectation levels.
• Provide input into Test Plan creation and support test plan validation for QA.
• Quickly learn and effectively utilize complex Laboratory Information Management Systems (LIMS), including logging, tracking, and processing samples within Quality Assurance (QA) environments.
• Experience or familiarity with EDI transactions and HL7 file transport standards, including troubleshooting, monitoring, and supporting data interface processes.
• Knowledge of LIMS data structures, data relationships, and workflow-driven data models to analyze, document, and support laboratory business processes, reporting, and system integrations.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and abstract up from low-level information to a general understanding.
• Distinguish user requests from underlying true needs.
• May lead weekly vendor management meetings and generate weekly vendor reports for ticket status and resolution.
• May participate in vendor release scheduling and planning of software hot fixes, system file builds, and configuration synchs between IT-supported environments (SB, Dev, QA, Production).
• Review IT Central production tickets, assess for root cause analysis, and redirect as needed to correct teams.

Requirements

• Four or more years of experience as an IT Business Analyst in a commercial Oncology laboratory space.
• Five or more years of laboratory experience.
• Bachelor's Degree.

Qualifications

• Two or more years working as a Business Analyst on a large-scale Lab Information Management transformation project.
• Strong analytical and organizational skills.
• Ability to take full responsibility for own work.
• Ability to work independently and self-motivated.
• Ability to manage complex situations holistically.

Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including:

• Medical, Dental, Vision
• Life, STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are eligible only for the 401(k) Plan. Employees on a 7-on/7-off schedule receive all benefits except PTO or FTO.