Business/Systems Analyst III

Job Summary The Business/Systems Analyst will serve as a hands-on liaison between business stakeholders and technology teams, translating business needs into clear, actionable technical requirements. This role will focus heavily on requirements elicitation, user story development, process analysis, and supporting technology initiatives throughout the software development lifecycle (SDLC). The ideal candidate is an experienced Business Systems Analyst who is comfortable working at a detailed level, asking effective discovery questions, analyzing business processes, documenting requirements, and partnering closely with development and engineering teams. Core ResponsibilitiesPartner directly with business stakeholders to understand business needs, challenges, and desired outcomesLead requirements elicitation sessions, workshops, and stakeholder reviews to uncover detailed business and system requirementsTranslate business needs into clear, well-written user stories, acceptance criteria, functional requirements, and system requirementsCreate and maintain business process flows, workflows, and requirements documentation throughout the project lifecycleReview and analyze existing IT systems, operations, and current-state processes to identify gaps, inefficiencies, and opportunities for improvementEvaluate how applications, systems, and business processes interact and impact one anotherSupport solution design by recommending system improvements and process enhancements based on business and process analysisServe as a liaison between business users and engineering/development teamsCollaborate closely with developers, QA, Product Owners, and other technology teams throughout the SDLCClarify requirements and answer questions during development and testingIdentify, document, report, and track system issues through resolutionSupport validation and verification activities to ensure solutions meet documented business needs and objectives Required Skills/Experience (Must-Haves)5+ years of experience as a Business Systems Analyst or in a related roleStrong hands-on experience analyzing IT systems and complex business processesExcellent requirements elicitation, stakeholder interviewing, communication, and facilitation skillsDemonstrated experience writing high-quality user stories and acceptance criteriaExperience gathering and documenting business, functional, and system requirementsExperience creating business process flows and workflow diagramsAbility to translate complex business processes and needs into clear, testable system requirementsStrong understanding of the SDLC and how requirements progress from discovery through development, testing, and deliveryExperience working directly with engineering or development teamsStrong analytical, problem-solving, written, and verbal communication skillsExperience with requirements documentation and issue-tracking tools such as Jira and Confluence Preferred Skills/Experience (Nice-to-Haves)Bachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent professional experienceExperience supporting applications with multiple system integrationsExperience supporting system enhancements and operational improvement initiativesFamiliarity with AI tools such as Kiro and Claude to support business analysis activitiesExperience within telecommunications, cable, or field operations environments Key Competencies & Behaviors Requirements Elicitation ExpertiseStakeholder PartnershipBusiness Process AnalysisUser Story DevelopmentSystems ThinkingAnalytical Problem SolvingSDLC KnowledgeCross-Functional Collaboration Work EnvironmentLocation: St. Louis, MOWork Model: Hybrid Compensation & BenefitsPay Range: The approximate pay range for this position is between $70,000 - $100,000 annually. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.Medical, Dental, & Vision Insurance PlansEmployee-Owned Profit Sharing (ESOP)401K offered About KellyMitchell At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice. 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