Business Systems Analyst- Charlotte, NC

About the role

We are seeking a Technology Product Analyst to drive continuous discovery, business analysis, and solution planning across a portfolio of technology products and data solutions. This individual will serve as the bridge between business stakeholders and engineering teams by identifying opportunities, defining requirements, analyzing business processes, and helping to shape the roadmap. The ideal candidate will work with software engineers, product owners, and business leaders to ensure technology solutions deliver measurable business value.

Key Responsibilities

• Congocting ongoing engagement with business stakeholders to understand goals, pain points, and evolving needs.
• Identifying opportunities for automation, operational improvement, and process optimization.
• Eliciting, documenting, and validating business and functional requirements.
• Translating business needs into user stories, acceptance criteria, process flows, and solution requirements.
• Partnering with engineering teams to define solution scope and priorities.
• Aiding with backlog management and sprint planning activities.
• Analyzing business data and operational metrics to identify trends and opportunities.
• Building trusted relationships with business and technology partners.
• Facilitating discovery workshops, interviews, and requirements-gathering sessions.

Required Qualifications

• A Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or equivalent experience is required.
• This role requires 5+ years of Information Technology experience in support of Business Services, or equivalent demonstrated through work or consulting experience. This includes 3-7 years of experience in business analysis, product analysis, or similar roles.
• Specific experience with Requirements Gathering and Analysis (4-6 years) and Kanban (4-6 years) is necessary.
• Candidates must have experience with Jira (2-4 years), creating user stories, and working within Agile delivery frameworks.
• Analytical, problem-solving, and communication skills are essential.

Preferred Qualifications

• Experience supporting software development teams.
• Familiarity with SQL and data analysis.
• Experience with data platforms, analytics, and reporting solutions.
• Knowledge of Agile product management practices.
• Experience with Azure DevOps or similar planning tools.
• Exposure to AI, automation, and data-driven transformation initiatives.

Benefits

• Medical, dental, vision, life, disability, and other insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, certification prep, and a library of technical and leadership courses/books/seminars.
• Certification discounts and other perks to associations like CompTIA and IIBA.
• Dedicated customer service team for benefits and other resources.
• Certified Career Coach.

Equal Opportunity Employer

We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.