Business Systems Analyst

Position Overview

This key role directly supports the technical development of functional solutions for the business community by working closely with both the business and the development team. They will gather, interpret, and document requirements for the design, coding, and testing of approved software implementation and enhancements while ensuring alignment with key business initiatives.

Primary Responsibilities

• Work with business partners to implement, optimize, and enhance effective business solutions.
• Document current and new business processes and help identify issues and design maintainable technical solutions during project execution.
• Support development by providing solutions to problems through gap analysis.
• Perform quality assurance and testing and review results with developers.
• Contribute to the enhancement and documentation of software development techniques and standards.
• Manage your activities within the Systems Development Life Cycle (SDLC).
• Prepare and maintain technical change documentation supporting the development and implementation of new software and enhancements.
• Present completed software features to stakeholders as part of the development lifecycle to validate functionality and support final testing and acceptance.

Qualifications

• Bachelor’s degree or higher from an accredited university or equivalent experience working as a Business Analyst.
• Minimum of 3 years of experience as a member of an Application Development team.
• Minimum of 3 years of experience writing SQL queries preferred.
• Basic knowledge in generating process documentation.
• Able to exercise sound judgment.
• Good problem solving and analytical skills.
• Accuracy and attention to detail.
• Good organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to learn and communicate new information and processes to IT and business associates within the company.
• Outstanding interpersonal and listening skills.

Physical Requirements

• Minimal travel to stores and distribution centers.
• Duties frequently involve being seated for extended periods of time and using computers.

Competitive Benefits

• Medical, Dental, Vision, and RX coverage after 30 days of employment.
• 401K, Company match begins at Associate enrollment
• 120 hours of PTO that start accruing on day one
• Strong career growth & talent development culture
• Vast array of voluntary benefits
• Grow your career with a retail company built on 43 years of success and earn a 20% discount on all your Ollie’s purchases.
• Publicly traded since 2015 and recognized by Yelp as the Fastest-Growing Brand of 2025, we’re 675+ stores strong in 36 states and deeply committed to expanding our national footprint.

Equal Opportunity Employer

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.