Business Systems Analyst

About the role

The Business Systems Analyst supports the Financial Aid and Scholarship Office within multiple software applications. They work closely with the systems team and IT Services to complete a wide range of assignments and business process issues of limited to moderate complexity.

Responsibilities

• Formulates and defines limited to moderately complex systems scope and objectives.
• Analyzes business processes and problems to understand and validate functional business requirements to meet end-user needs.
• Gathers, analyzes, and documents functional business requirements.
• Identifies, evaluates, and develops limited to moderately complex systems and procedures.
• Executes unit integration and acceptance testing according to the developed plan.
• Maintains and reviews results of Financial Aid production schedule and works with Senior Business Systems Analysts and developers to resolve problems, maintain records, and recommend changes.
• Collaborates with senior business analysts and developers to resolve issues and implement changes.
• Coordinates distribution of system output to staff.
• Assists with project plan development and end user documentation & security.
• Gathers and analyzes data to prepare business processes and procedural documentation.
• Affords assistance in the implementation of changes in security, development, maintenance, system standards, and in the creation of specifications.
• Assists with data analysis, development, and maintenance of end-user reports.
• Supports troubleshooting and resolution of customer-reported issues related to enterprise solutions.
• Helps develop basic user interface designs.
• Provides support on new applications.

Requirements

• Bachelor's degree in related area and/or equivalent experience/training.
• Strong interpersonal and communication skills (verbal and written).
• Demonstrated ability to work with others from diverse backgrounds.
• Self-motivated and works independently and as part of a team.
• Able to learn effectively and meet deadlines.
• Demonstrates problem-solving skills.
• Effective team player and ability to collaborate with both technical and nontechnical staff.
• Attention to detail and ability to thoroughly execute on tasks; excellent organizational skills.
• Basic knowledge of SQL or data visualization tools.
• One year of experience in the information technology field or related area.

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, Math or Engineering or related technical degree.
• Experience in PeopleSoft Student Financial Aid systems programming and administration.
• Experience working in higher education in financial aid, either back-end or front-end support.
• Working knowledge of SQL and complex database structures.

Skills

• Excellent communication skills.
• Ability to manage competing and complex priorities simultaneously.
• Problem-solving skills.
• Collaboration with both technical and nontechnical staff.
• Attention to detail and organizational skills.
• Knowledge of SQL and complex database structures.

Benefits

Salary commensurate with skills, qualifications, and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Pay

Budgeted Salary: $35.00 - $39.00 / Hourly.

Schedule

Full-time, FixedPercentage of Time: 100%, 40 Hours per Week.

Other Information

• Other Information: Applicants must possess unrestricted work authorization in the US. This position does not offer visa sponsorship now or in the future, and the organization will not sponsor or transition individuals with temporary employment authorization.