Business Systems Analyst

Job Function / Summary

Performs analytical tasks related to system enhancements and maintenance; serves as the liaison between the business unit and the programming/technical units; makes recommendations to management for system enhancements (which could be revenue producing items).

Essential Duties & Responsibilities

• Creates detailed project plans and tracking documents to track a project from start to finish.
• Plays a key role in communicating issues related to projects/request to the business unit and programming/technical staff.
• Creates documentation related to projects and/or system changes to ensure they are properly communicated to the field and Help Services.
• Confers with personnel of business units involved in mergers and acquisitions to assure application(s) being converted and operational and the success of the venture.
• Writes detailed description of user needs, program functions, and steps required to develop or modify computer program.
• Conducts studies pertaining to development of new information systems to meet current and projected needs.
• Aids Computer Programmer in resolution of work problems related to flow charts, project specifications, or programming.
• Assists with other duties and special projects as assigned by Senior Management.

Mental & Physical Requirements

• Ability to work under stress and meet deadlines.
• Ability to travel.
• Ability to lift/move/carry approximately 50 pounds if required to perform the essential job functions.

Minimum Required Education, Experience & Knowledge

• Associate’s Degree or equivalent preferred.
• At least 1-3 years related experience.
• A combination of education and experience is acceptable.
• Knowledge of records management software products, imaging systems, and automated databases.
• Proficiency with Microsoft Office products.
• Excellent communication, analytical, customer service, and organizational skills.
• Ability to work effectively with all levels of personnel.
• Strong presentation skills.

Preferred Knowledge

• Accounting software;
• Contact Management systems;
• Database software;
• Development software;
• Human Resource systems;
• Internet software;
• Payroll systems;
• Project Management software;
• Spreadsheet software.