Business Systems Analyst

About the role

The Business Systems Analyst supports the Information Technology team at Continental Finance Company, a leading marketer and servicer of credit cards for consumers with less-than-perfect credit. This role is integral to the agile development process, focusing on translating business needs into technical solutions.

Responsibilities

• Analyze and document end-to-end system workflows, data flows, and functional/technical requirements
• Work closely with Credit Risk teams to understand underwriting policies, risk strategies, and portfolio management needs, and translate them into system logic
• Translate credit policy, underwriting strategies, and data science models into decision engine logic
• Partner with Marketing teams to design and execute credit card acquisition campaigns, including Pre qual, Internet and direct mail campaigns strategies
• Collaborate with Data Science teams to operationalize models (risk scores, response models, fraud signals) into production systems
• Develop user stories, acceptance criteria, process flows, and data mapping documentation
• Define API requirements and support integrations with credit bureaus (Experian, TransUnion, Equifax), KYC/fraud platforms, and marketing systems
• Translate campaign strategies and model outputs into decision rules, segmentation logic
• Support campaign execution, tracking, and performance analysis (approval rates, conversion, response rates, ROI)
• Collaborate with engineering teams on system design, APIs, and event-driven architectures
• Participate in Agile ceremonies and manage backlog using Azure DevOps or JIRA
• Support UAT and end-to-end testing by defining test scenarios and validating outcomes
• Troubleshoot production issues and perform root cause analysis across decision systems, models, and data pipelines

Requirements

• 5+ years of experience as a Technical BSA in fintech or financial services
• Computer science background preferred
• Hands-on experience with decision engines or rule-based systems
• Experience working with Agile tools (Azure DevOps, JIRA, Confluence)
• Solid understanding of APIs (REST/JSON), system integrations, and data flows
• Advanced SQL skills for data analysis, validation, and troubleshooting
• Strong analytical, problem-solving, and communication skills
• Strong understanding of credit card acquisition, underwriting, and lifecycle management

Qualifications

• Strong analytical, problem-solving, and communication skills
• Advanced SQL skills for data analysis, validation, and troubleshooting
• Strong understanding of credit card acquisition, underwriting, and lifecycle management

Skills

• Decision engines or rule-based systems
• Agile tools (Azure DevOps, JIRA, Confluence)
• APIs (REST/JSON), system integrations, and data flows
• Data analysis, validation, and troubleshooting
• Credit card acquisition, underwriting, and lifecycle management

Benefits

• Competitive compensation and benefits
• Hybrid work schedule (three core days in the office, two remote workdays)
• Fast-paced business casual environment
• Equal opportunity employer

Pay

Competitive compensation package

Schedule

Hybrid work schedule (three core days in the office, two remote workdays)