Business Systems Analyst 1,(SG-18), Business Systems Analyst Trainee 2 (SG-16), Business Systems Analyst Trainee 1 (SG-14)(NYHELPS) Item# 08682

About the role

This position will be responsible for participating in systems implementation, maintenance, and support for small scope efforts within the Division of Retirement Services, Bureau of Program Optimization Support and Transformation (POST).

Responsibilities

• Conducting general requirements gathering activities for improvement or automation of simple processes or functions.
• Researching and documenting the current or "as-is" state of the relevant business process or function.
• Utilizing basic requirement elicitation techniques such as individual interviews, surveys, and documentation reviews.
• Functioning as a recording analyst on more complex group interviews.
• Assisting senior analysts in gathering requirements for larger more multi-faceted projects or systems and internal or external interfaces with these systems.
• Creating process, data, or other models utilizing modeling techniques requiring a lower level of training and experience.
• Participating in the implementation of system or interface change and enhancements.
• Conducting specific system tests utilizing test scenarios developed by senior analysts.
• Developing test data and document test results.
• Training on new procedures and software and the creation of procedure manuals.
• Post implementation review and assessment.
• Identifying, analyzing, and resolving issues for existing systems resulting from errors detected during implementation or in production.

Qualifications

• Minimum Qualifications: Six (6) years of business analysis experience, or a combination of education and experience.
• Non-Competitive Qualifications: Doctorate degree, Master’s degree with one (1) year of business analysis experience, Bachelor’s degree with two (2) years of business analysis experience, or Associate’s degree with four (4) years of business analysis experience.
• Competitive Minimum Qualifications: One year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-21 or above.

Additional Comments

Preferred Qualifications/Knowledge, skills, and abilities: Demonstrates passion for business analysis, demonstrated experience using recognized business analysis elicitation techniques, strong facilitation and organizational skills, excellent verbal and written communication skills, demonstrates ability to work with others to analyze problems quickly and develop the best solutions options, demonstrates ability to be flexible, to adapt to change, and work well in a participative, team-oriented environment with diverse assignments, formal training in business analysis concepts and methodologies, membership and/or participation in the International Institute of Business Analysis and professional communities of practice.