Business Systems Analysis(IT, WMS, Oracle, HighJump, SQL)

Responsibilities

• Understand ResMed business models and strategic direction, and implement systems to assess, recommend, and implement business improvements and initiatives.
• Drive discussions on business processes and initiatives.
• Define and document processes, procedures, and data flows of business systems; configure system settings and options.
• Expertise in Order Management and Warehouse Management systems, providing support to end users, including 3rd party integrated systems and BI solutions.
• Subject matter expert for all systems and processes utilized by Distribution Operations, leading continuous enhancement of systems to support business processes.
• Track and monitor effectiveness of projects, recommending and implementing changes as needed to ensure business objectives are met.
• Demonstrate critical thinking when faced with challenging tasks or problems.
• Provide end user training and manage systems testing activities as required.
• Lead cross-functional linked teams to address business or systems issues.
• Other tasks and responsibilities as assigned.

Qualifications and Experience

• Experience implementing and supporting Warehouse Management Systems, preferably HighJump/Korber.
• Experience in Order Management, Order Fulfillment, Shipping, and Inventory functions.
• Working knowledge of Bill of Material, Manufacturing, Procurement, and Forecasting & Planning.
• Familiarity with Data Analysis applications and tools.
• Strong project management, business process design, and facilitation skills.
• Experience in all phases of project cycle interfacing both with technical teams and multiple lines of the business users.
• Proven experience managing stakeholder expectations and managing cross-functional teams.
• Strong familiarity with software development methodologies and change management process.
• Familiarity with Agile methodology is a plus.
• Strong analytical, organizational, and communication skills.
• Excellent interpersonal, written, and oral communication skills.
• Adept in problem-solving and resolving conflict.
• Able to manage internal customer relationships and expectations.
• Able to understand technical vision and communicate it to both technical and non-technical parties.
• Bachelor's degree in Computer Science, Engineering, or Business is a plus.
• Minimum 3 years experience in delivering large scale technology projects/programs in Supply Chain Operations.

Benefits

Comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance.

Flexible Time Off (FTO), 11 paid holidays plus 3 floating days, and 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

A reasonable estimate of the current range for this position is: $113,000.00 - $169,000.00 USD.