Business System Analyst - Epic Contract Build

Key responsibilities

• Collaborate with business stakeholders to understand requirements and identify opportunities for process improvement.
• Gather, analyze, and document business and system requirements.
• Develop detailed requirements, workflows, and use cases for system enhancement projects.
• Support and maintain Epic Contract Build workflows and configurations.
• Cookordinate with IT teams and operational stakeholders to create or update system solutions.
• Analyze and troubleshoot application or technology issues, identify root causes, and implement solutions.
• Aid with project coordination, product support, testing, and implementation activities.
• Develop and maintain user documentation, training materials, tip sheets, and technical specifications.
• Provide end-user support and training as needed.
• Research emerging technologies and process improvement opportunities to enhance business operations.
• Participate in ongoing optimization efforts and support system enhancements.

Requirements

• Minimum 2 years of IT experience.
• Minimum 2 years of Experience with Epic Contract Build workflows and configuration required.
• Experience gathering requirements, performing system analysis, and supporting business applications.
• Experience working with healthcare workflows and cross-functional stakeholders.
• Strong troubleshooting, communication, and documentation skills.
• Experience supporting healthcare applications or Epic environments.
• Experience with testing, implementation, and end-user training.

Qualifications

• HS - High School Grad or Equivalent required.
• Epic certification in Reimbursement Contracts preferred (Preferred).

Benefits

• Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
• Sentara Independence provides quality outpatient services to the surrounding community.
• The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians.
• Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff.
• Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.
• Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce.
• Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
• In support of our mission “to improve health every day,” this is a tobacco-free environment.
• For positions that are available as remote work, Sentara Health employs associates in the following states:
• Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.