Business System Analyst (BSA), Enterprise Data

Responsibilities

• Partner with Product Owners and Product Managers to translate business needs into detailed user stories with clear acceptance criteria.
• Write, refine, and maintain high-quality backlog items aligned to product roadmaps and business outcomes.
• Support backlog refinement, sprint planning, reviews, and retrospectives to reduce ambiguity and accelerate delivery.
• Maintain end-to-end traceability of requirements from discovery through development, testing, and release.
• Identify dependencies, risks, and cross-functional impacts early in the delivery lifecycle.
• Produce key deliverables including process maps, mockups, data element documentation, data dictionaries, and flowcharts.
• Document current-state processes and identify opportunities for optimization, automation, and user experience improvement.
• Ensure requirements account for integrations, data impacts, governance standards, and enterprise architecture considerations.
• Perform functional validation of completed work to ensure alignment with defined acceptance criteria.
• Partner with stakeholders during User Acceptance Testing (UAT) to confirm business readiness.
• Ensure stories are demo-ready and meet defined standards before sprint close.
• Serve as a liaison between business stakeholders and Enterprise Data technical teams ensuring alignment on scope, priorities, and dependencies.
• Stay current on system capabilities, integrations, and enterprise application enhancements across platforms, including but not limited to Marketing, Finance, Epic systems.
• Clearly communicate requirements, risks, dependencies, and business impacts to both technical and non-technical audiences.
• Support development of materials such as process maps, workflows, release notes, and user guides.
• Partner with Product Owners to enhance analysis templates, backlog structure, and documentation standards.
• Contribute to continuous improvement of analysis standards, templates, and knowledge-sharing practices.

Requirements

• 3+ years of experience as a Business Analyst, Systems Analyst, or related role within IT or enterprise applications.
• Bachelor’s degree in Information Systems, Computer Science, Business, or related field (or equivalent experience).
• Demonstrated experience writing user stories with clear acceptance criteria.
• Experience working within Agile frameworks (Scrum, Kanban).
• Strong analytical thinking, attention to detail, and structured problem-solving skills.
• Excellent communication and collaboration skills across cross-functional teams.

Preferred Experience

• Experience in healthcare, dental, or other regulated industries.
• Proficiency with Epic (EHR) systems, including experience analyzing workflows, reporting structures, and data integrations.
• Working knowledge of enterprise systems, APIs, integrations, and cloud-based applications.
• Experience in data-driven environments such as Enterprise Data Warehouse (EDW), analytics, or reporting platforms.
• Strong working knowledge of SQL with the ability to query, validate, and analyze data.
• Experience working in Snowflake or similar cloud-based data warehouse platforms.
• Proficiency in Jira, Confluence, Azure DevOps, or similar tools.
• Experience performing functional testing and supporting QA processes.
• Demonstrated desire to grow into a Senior Business Systems Analyst or Product Owner role.