Business Support Specialist - Digital Banking - Arizona

About the role

A dynamic and supportive environment where you can grow your career in digital banking solutions.

Responsibilities

• Supporting the implementation and maintenance of digital banking systems.
• Collaborating with cross-functional teams to enhance user experience.
• Providing technical support to customers via phone and email.
• Documenting processes and procedures for efficient operations.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• At least 2 years of experience in IT support or customer service.
• Strong problem-solving skills and ability to work under pressure.
• Proficiency in Microsoft Office Suite and basic knowledge of banking software.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to handle sensitive customer data securely.
• Self-motivated and proactive approach to tasks.

Skills

• Customer service skills.
• Technical troubleshooting abilities.
• Attention to detail.

Benefits

• Competitive salary package.
• Incentive bonuses based on performance.
• Vacation and holiday schedule tailored to individual needs.
• Professional development opportunities.

Pay

Salary range: $50,000 - $60,000 annually.

Schedule

Full-time position with flexible working hours.

Contact

To apply, please visit this link.

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