Business Support Specialist

About the role

The Business Support Specialist supports the Specialty Corporate Trust team by partnering with the Relationship Managers on client support, including account updates, system set-ups, note transfers, audit confirmations, and other administrative responsibilities related to the trusts.

Responsibilities

• Use your attention to detail to manage risks associated with processing high volume of activities daily
• Act as a liaison between Bond/Loan Operations and Relationship Managers
• Review incoming messages in a shared mailbox to determine priority and urgency, while completing the requests in order of priority
• Use your critical thinking skills to resolve operational issues
• Use your customer service skills to provide specialized assistance to the Relationship Management team, which may include, but is not limited to; coordination and execution of systems set-ups, coordination and compilation of Note Transfer documentation, Audit Confirmations, account set-ups, record keeping, maintenance and updates to systems

Requirements

• Possess a Bachelor's degree or equivalent work experience
• At least two years of relevant experience

Qualifications

Our team has a strong background in the industry and many associates have 10-30 years of experience working these types of deals. We are always happy to share our knowledge and help those around us grow!

Skills

• Attention to detail
• Critical thinking
• Customer service

Benefits

Not specified

Pay

$51,291 - $75,460

Schedule

Not specified

Benefits

Not specified

Application Instructions

Application deadline: 45 days from the posting date unless filled earlier

Description of Benefits

Not specified