Business Support Specialist

About the role

The Business Support Specialist plays an integral role supporting our sales team, client relationships, and retail partner relationships. You'll provide administrative and project support across sales presentations, client business reviews, data preparation, customer forms, and system maintenance, helping our sales team move fast and deliver for our clients.

Responsibilities

• Support the sales team with tasks as directed, including sales presentations and sell sheets
• Manage customer daily inquiries and serve as a communication link between clients and the team
• Cook up programs and pull together sales data reports
• Prepare customer forms, including new item forms, promotional forms, and price increase forms
• Maintain customer systems and ensure data accuracy
• Create internal marketing materials to support the sales team
• Ensure sales materials — samples, sell sheets, specifications, IRCs, and more — are available and stocked
• Take on additional projects and deadlines as assigned by customers or the sales team

Requirements

• 0–3 years of professional experience, ideally in consumer-packaged goods
• Understanding of the food and beverage distribution network and retail landscape
• Extremely organized and detail-oriented, with a drive to see tasks through to completion
• Strong written and verbal communication skills
• Demonstrated ability to meet deadlines in a fast-paced environment
• Proven ability to build and maintain strong, effective relationships with clients, customers, and colleagues
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and Adobe Acrobat

Qualifications

• High school diploma or equivalent
• Experience in a similar role or related field
• Ability to work independently and manage multiple tasks simultaneously
• Knowledge of basic accounting principles and practices

Skills

• Excellent organizational and time management skills
• Strong attention to detail
• Effective communication and interpersonal skills
• Proficient in Microsoft Office and Adobe Acrobat

Benefits

We Also Offer a Comprehensive Benefits Package, Including 16 days of PTO 11 paid company holidays per year 2 paid volunteer days per year 3 months fully paid parental leave, regardless of gender Medical, dental, and vision coverage Paid company life insurance 401(k) with company match Summer hours — half-day Fridays from Memorial Day through Labor Day Work-from-home flexibility