Business Support Coordinator, Customer Logistics
Responsibilities
- Customer communications, order entry and order fulfillment through interaction with external and internal customers (Transportation, Warehousing, Supply Chain).
- Identify, communicate, and resolve customer issues related to shipments (material availability, system errors, information errors).
- Help maintain accurate customer master data by submitting requests for changes and working with Master Data Management team on related issues.
Qualifications
- HS diploma required with 5+ years of demonstrated customer service experience OR BS degree from an accredited institution with some work experience.
- Ability to be hybrid in the office Tuesday, Wednesday, and Thursday.
- Work schedule up to 40 hours per week.
Preferred Requirements:
- Working knowledge of SAP preferred and strong MS Office skills required.
- Excellent interpersonal skills that reinforce the team environment.
- Strong detail-orientation, organizational and follow-up skills required.
- Effective verbal and written communication skills required.
System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M1 Ref: #562-Joule Staffing - Edison