Business Support Coordinator

About the role

The Business Support Coordinator 1 follows established procedures and guidelines to provide timely and effective clerical support to an office, business unit, department, or other organization group. The Business Support Coordinator 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Responsibilities

• Gathers, compiles, and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets
• Codes and sorts documents so they can be accurately processed or filed
• Makes standard calculations to accurately compile and report statistics
• Responds to, or redirects, routine inquiries from external or internal sources about the organization, its activities, or processes to ensure callers/visitors are answered promptly and accurately
• Communicates with external equipment suppliers (for example, vendors of photocopy, printing or fax machines) to arrange equipment service and repair
• Performs other routine administrative activities according to the organization's established procedures. These activities may include answering telephones, taking messages, distributing incoming mail, preparing outgoing mail, photocopying, filing, operating office equipment and maintaining office supplies or other inventory
• Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation

Required Qualifications

• Proficiency in all Microsoft Office Programs: Word, PowerPoint, Excel, Access, etc.
• Ability to type 50-55 words per minute
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Capacity to maintain confidentiality and work independently in support of the department

Preferred Qualifications

• High School Diploma or GED
• Prior accounts data entry experience
• Experience with Lotus Notes, internet research and proof-reading/editing

Pay

$38,000 - $45,800 per year

Benefits

Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About the organization

OneHome coordinates a full range of post-acute care ranging from home health, infusion therapy and durable medical equipment services at patients' homes. OneHome's patient focused model creates one integrated point of accountability that coordinates with physicians, hospitals and health plans serving more than one million health plan members nationwide. OneHome was acquired by Humana in 2021 to advance value-based care.

Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large.