Business Support Coordinator
About the role
The Business Support Coordinator follows established procedures and guidelines to provide timely and effective clerical support to an office, business unit, department, or other organization group. The role performs basic administrative/clerical/operational/customer support/computational tasks, typically working on routine and patterned assignments.
This is a hybrid position requiring rotational onsite work at 123 E. Main Street, Louisville, KY 40201, reporting to the Supervisor, Medical Coding.
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large.
Responsibilities
- Gathers, compiles, and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets.
- Codes and sorts documents so they can be accurately processed or filed.
- Makes standard calculations to accurately compile and report statistics.
- Responds to, or redirects, routine inquiries from external or internal sources about the organization, its activities, or processes to ensure callers/visitors are answered promptly and accurately.
- Communicates with external equipment suppliers (for example, vendors of photocopy, printing or fax machines) to arrange equipment service and repair.
- Performs other