Business Support Associate

About the role

Sandvik Coromant in Westminster, SC is seeking a Business Support Associate to play a key role in efficiency and supporting day-to-day business operations. This role directly supports the Coromant strategy by advancing a Customer First Mindset and enabling High Performing Teams.

Responsibilities

• Support day-to-day business operations to ensure efficiency and continuity
• Cook up and distribute mail
• Manage timekeeping support and temporary workforce coordination
• Maintain and track customer visit metrics and feedback
• Prepare and analyze reports, presentations, and communications
• Plan and execute meetings, lunches, site tours, and large-scale events
• Lead logistics and execution for site events, recognition programs, wellness initiatives, and team-building activities
• Oversee conference rooms, meeting spaces, and shared areas
• Manage vendor relationships and procurement related to engagement activities, events, and promotional items
• Plan and execute customer visits end-to-end
• Partner cross-functionally with Sales, Operations, and related leadership
• Translate processes and guidelines into consistent, effective administrative and operational support
• Provide high-level administrative and operational support to site leadership, management teams, and HR
• Manage travel coordination and logistics for internal leaders, external guests, and customers
• Lead employee engagement initiatives in partnership with HR and site leadership
• Ensure compliance with the ISO standards, including ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health and Safety)
• Support audits, reporting, and compliance initiatives as required
• Identify opportunities to improve processes, efficiency, and service levels across administrative and engagement functions
• Advocate for a workplace culture centered on collaboration, inclusion, health & wellness, and continuous improvement
• Act in accordance with a high safety culture by consistently demonstrating a safety-first mindset

Requirements

• Required Associate’s or Bachelor’s degree in Business Administration, Communications, or related field (or equivalent experience)
• 3+ years of experience in administrative, customer-facing, or business support roles
• Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Exceptional communication, organizational, and interpersonal skills
• Ability to manage multiple priorities with a high level of accuracy and professionalism

Qualifications

• Preferred Experience in manufacturing or industrial environments
• Experience coordinating events, customer visits, or employee engagement initiatives
• Familiarity with ISO standards and compliance requirements

Skills

• Customer-Centric Mindset
• Organizational Agility & Excellence
• Communication & Influence
• Collaboration & Team Engagement
• Attention to Detail & Quality Focus
• Initiative & Continuous Improvement

Benefits

Sandvik offers a comprehensive total compensation package including a competitive benefits package of health, dental and disability insurance, and a 401(k)-retirement savings plan. In addition, we provide opportunities for professional competence, development and training, as well as opportunities for career advancement.